1 Reply Latest reply on Nov 13, 2008 9:02 AM by Aditya S.

    Cannot view PDF forms (with Signature) in Workspace Error : "SigDict/Contents illegal data"

    Aditya S. Level 1
      Hello,

      With Jasmin's help, I am able to import a PDF form which is digitally signed >> view it in Workspace >> click Approve/Decline for archiving. Thanks Jasmin !

      When I view the form in workspace, I get a "Atleast one signature is invalid" prompt on the top left corner of the window. Upon clicking the "Signature Panel", it says "The Signature is invalid" with a description of "SigDict/Contents illegal data"

      Once the process is complete, I am unable to open the same form. I get an error message in Adobe Reader (within workspace).

      "Adobe Reader could not open '_7358722841708390983-102[1]' because it is either not a supported file type or because the file has been damaged ( for example, it was sent as an email attachments and wasn't correctly decoded)"

      Any help will be highly appreciated.

      Aditya
        • 1. Re: Cannot view PDF forms (with Signature) in Workspace Error : "SigDict/Contents illegal data"
          Aditya S. Level 1
          For everyone's reference.

          I figured out the "Signature is Invalid" message.

          This was my fault as I used a Form Augmenter (insert form bridge) to a signed form which broke the PDF.

          After removing that module, I no longer got that message. However, once I approve the form I could no loner view it and I would still get an error.

          "Adobe Reader could not open '_7358722841708390983-102[1]' because it is either not a supported file type or because the file has been damaged ( for example, it was sent as an email attachments and wasn't correctly decoded)"

          Anyone know why ?

          Aditya