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How is that person suppose to complete the work?
Within a .Net form. I use the web services to manage the process.
The Task Manager API may be what you need and can be called as a Web Service. There is a Quick Start here:
You need to customize your workspace and to do this I recommend to follow this document (Customizing the LiveCycle Workspace ES User Interface) "http://help.adobe.com/en_US/livecycle/8.2/customizeworkspaceui.pdf. Under wsSource\adobe-workspace-src\Workspace\src\lc" you should find all the .mxml and .as files. I think you need to check the task directory and especially the ToDo.mxml file.
It is quiet easy to do this modification if you setup your environment for the Flex Builder properly. You should not go wrong if you follow the document that I noted above carefully.