5 Replies Latest reply on Dec 2, 2009 4:54 AM by AswaniSakthi

    Show/Hide PDF and Print buttons trigger alerts in Workspace

    Ryan M. Jacobs Level 1
      I have a form which is being rendered as a form guide which was created using Designer's Guide Builder. When I load this in a process in workspace, it renders fine for the most part, however, the Show/Hide PDF and Print buttons do not function and instead display an alert :

      defaultCallback:
      msgId = -1
      request = activateDocumentView
      errorMessage = GeneralError: Operation failed.
      parms = null

      and

      defaultCallback:
      msgId = -1
      request = printPDF
      errorMessage = GeneralError: Operation failed.
      parms = null

      Any advice to find out what the problem is here?

      Thanks,
      Ryan