This content has been marked as final. Show 4 replies
I don't know what values are correct for your printer but from your description it may not be a coincidence that you went from 23 for tray 4 to 25 for tray 5 (skipping 24).
Hi Tom <br /><br />I think you may be right,the only reason we're not using code 24 is because it was set up as some sort of default tray.<br /><br /> I did try and change the driver file to the following and recreate the output for all 8 trays as follows<br /><br />InputTray 1 20 ; Tray 1 <br />InputTray 2 21 ; Tray 2 <br />InputTray 3 22 ; Tray 3 <br />InputTray 4 23 ; Tray 4 <br />InputTray 5 24 ; Tray 5 (this corresponds to <Esc>&l24H below)<br />InputTray 6 25 ; Tray 6 <br />InputTray 7 26 ; Tray 7 <br />InputTray 8 27 ; Tray 8 <br /><br />but we we printed, we still had an issue with the tray calls.<br />However the printer I believe was still looking at this escape sequence as some sort of default tray and not specifically as Tray 5.<br /><br />The original escape seqencences for the new printer that were sent to me were:<br /><br /><Esc>&l20H ---> Tray 1<br /><br /><Esc>&l21H ---> Tray 2<br /><br /><Esc>&l22H ---> Tray 3<br /><br /><Esc>&l23H ---> Tray 4<br /><br /><Esc>&l24H ---> Extern<br /><br /><Esc>&l25H ---> Tray 5<br /><br /><Esc>&l26H ---> Tray 6<br /><br /><Esc>&l27H ---> Tray 7<br /><br /><Esc>&l28H ---> Tray 8<br /><br />Do you think this could be what's happening? The engineer suggested it might be because our printer driver can't handle an 8 tray selection but if that were the case would we be seeing any tray call whatsoever from trays 5-8?<br /><br />Thanks<br /><br />Josephine
The engineer has to be wrong since you are getting paper drawn from the higher numbered trays. If it wasn't for you being unable to draw from tray 5 I'd just going along with what you are actually getting. I've certainly experienced the manufacturer documentation being wrong pertaining to what command to send to get paper from a particular tray.
Does the manufacturer provide a driver for the printer? If so, you could test using it on your PC and see what exact tray selection command it sends to draw from the various trays - particularly tray 5.
I've managed to get hold of a pcl viewer in which I can see the tray calls
I have the following on my file
00000175 [Esc&l20H] Paper Source, Tray A (1)
00007447 [Esc&l21H] Paper Source, Tray B (2)
00012349 [Esc&l22H] Paper Source, Tray C (3)
00016114 [Esc&l23H] Paper Source, Tray D (4)
00026754 [Esc&l25H] Paper Source, Tray F (6)
00039263 [Esc&l26H] Paper Source, Tray G (7)
00048842 [Esc&l27H] Paper Source, Tray H 8
00059686 [Esc&l28H] Paper Source, Tray I (9)
I will get back to engineer and see if he can be of any further help
Thanks for the help on this