1 Reply Latest reply on Sep 23, 2008 7:28 AM by (Tom_Warfield)

    Problem with the printer installed in central adobe with Windows 2003

      I installed a printer server win in 2003 as place using TCP / IP port with the name PTREINA01. <br />Center adobe got in a printer name of QPRINT with physical device PTREINA01. <br />to send with job -z"QPRINT" does not occur the impression and is created the file. err with the messages:<br /><br />[3018]Error ending page on printer.<br /><br />2008/09/23 09:42:40 C:\Arquivos de programas\Adobe\Central\Bin\jfserver.exe: [306]Processing file 'PHDP0047.DAT', '^JOB PICKLIST -C01 -Z"QPRINT"'.<br /><br />2008/09/23 09:42:40 C:\Arquivos de programas\Adobe\Central\Bin\jfserver.exe: [307]Launching task '"C:\Arquivos de programas\Adobe\Central\Bin\jfmerge" "PickList.mdf" "\\172.30.1.22\qdls\jetform\dat\PHDP0047.DAT" -l -apr"picklist.pre" -all"C:\Arquivos de programas\Adobe\Central\Server\jfserver.log" -asl1 -amq0 -ams"" -m1T -z"PTREINA01"  -C01 -aii"C:\Arquivos de programas\Adobe\Central\Server\jfmerge.ini" -afxon'.<br /><br />2008/09/23 09:42:40 C:\Arquivos de programas\Adobe\Central\Bin\jfmerge: [125]* Processing data file: '\\172.30.1.22\qdls\jetform\dat\PHDP0047.DAT'.<br /><br />2008/09/23 09:42:40 C:\Arquivos de programas\Adobe\Central\Bin\jfmerge: [289]MDF file `c:\arquivos de programas\adobe\central\server\control\PickList.mdf' opened.<br /><br />2008/09/23 09:42:40 C:\Arquivos de programas\Adobe\Central\Bin\jfmerge: [400](1801) O nome da impressora é inválido.<br /><br />2008/09/23 09:42:40 C:\Arquivos de programas\Adobe\Central\Bin\jfmerge: [3015]Error, unable to open printer.<br /><br />2008/09/23 09:42:40 C:\Arquivos de programas\Adobe\Central\Bin\jfmerge: [3008]Error, unable to get info about device 'PTREINA01' attached to port '<nil>'.<br /><br />2008/09/23 09:42:40 C:\Arquivos de programas\Adobe\Central\Bin\jfmerge: <br />[400](183) Não é possível criar um arquivo já existente.<br /><br />2008/09/23 09:42:40 C:\Arquivos de programas\Adobe\Central\Bin\jfmerge: [2]Error opening output device/file 'PTREINA01'.<br /><br />2008/09/23 09:42:40 C:\Arquivos de programas\Adobe\Central\Bin\jfmerge: [400](6) Identificador inválido.<br /><br />2008/09/23 09:42:40 C:\Arquivos de programas\Adobe\Central\Bin\jfmerge: [3018]Error ending page on printer.<br /><br />2008/09/23 09:42:40 C:\Arquivos de programas\Adobe\Central\Bin\jfmerge: [210]Nothing was printed.<br /><br />2008/09/23 09:42:40 C:\Arquivos de programas\Adobe\Central\Bin\jfserver.exe: [314]Agent exit message: [3018]Error ending page on printer.<br /><br />my server win 2003 is in Portuguese<br />where the problem may be occurring?
        • 1. Re: Problem with the printer installed in central adobe with Windows 2003
          Level 1
          I presume you have done a test print from the printer definition and it worked. Have you used Notepad, Adobe Reader or something similar to print something to the printer? I also presume you have tried the job several times and this occurs every time. If these assumptions are not correct then you need to do them.

          Sorry, but I don't have a cause or solution for you but I can say that this is not an uncommon occurance. In fact it happened twice for us yesterday (out of almost 8000 jobs). Fortunately, we have an automated recovery process that puts the jobs getting this type of error back in for processing. They almost always print without a problem the second time through.