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Can you please try clearing the Contribute preference once and try connection to it? Before clearing the preferences, quit Contribute.
To re-create the Contribute preferences: please refer to http://kb.adobe.com/selfservice/viewContent.do?externalId=kb405615
Thank you...I will try that.
I went back in--after posting here--and tried some lame long shot things. One thing I did was go to her events page (which I know is the page she would most likely be editing), and I chose to "edit" the page. It then created a draft, but here's where I'm REALLY baffled...The draft was an UPDATED version of the page...NOT the published one on the website. It occurred to me that this "draft" must be in the system somewhere, but not showing up under "drafts." Any ideas?
Thank you! That was VERY helpful!