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The first link I provided is to a page on Peter Grainge's site where he provides the two strings. Here are the basics:
1. Go to the place where RH is installed on your computer and find the CSH API folder. Inside that folder is a file called RoboHelp_CSH.js. Give that file to the developers so they can put it in the application files somewhere convenient to the Java pages.
2. In the head of each Java file, the following string should be placed:
where the entire path from the Java file to the JS file should be included (but the developers should be familiar with that).
3. For the help link, the developers need to do something like this:
where "StrPathAndWindow" is the path to the .htm start page you specify in the first page of the WebHelp layout wizard; and "1" is the map ID for the help topic you want to call.
You'll need to work out with the developers where in the app the help lives so that the correct path ("StrPathAndWindow") is put in the help call.
For example: RH_ShowHelp(0, "../help/index.htm", HH_HELP_CONTEXT, 25);
Thanks for all your help Ben!!!!
here's a link to another excellent resource (has demo movies, etc): http://www.adobe.com/devnet/robohelp/articles/context_help.html
i actually had a similar question, and someone told me about the above-indicated HTML page.
I found this same article within one of the links from Ben. I think this contains just the information I need. Thanks!