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What version of Photoshop do you have?
For example, are you using Photoshop CS? or Photoshop Elements 4.x? sort
sorry...I have CS3 on the Mac (Leopard)
Oh boy... are you in the wrong area... LOL...
Okay, let's get you in the right spot to get you on your way.
Go to the forum that says Photoshop Windows. Do a quick search for your
issue and if you don't find what you are looking for, then post the
question again. I'll bet you'll have an answer within a couple of hours