i have a samsung j600 mobile phone and on my computer i have adobe photoshop album starter edition 3.2 i try to download pictures of my grand son onto my phone but all it says is that there is no device and try again after checking the connection. i checked windows explorer and the mobile is registering as removable drive 'H' can anybody tell me what i am doing wrong please!
If your camera is registering with Windows as a hard drive, you can still get the photos off of it.
In Starter Edition, select the little camera icon, and instead of choosing "From Camera Mobile Phone or Card Reader" choose "From Files and Folders"
Then, use the windows dialog box that opens to navigate to your phones "Hard Drive"