This content has been marked as final. Show 7 replies
Are you getting this error again and again? Have you tried this after posting the post here?
Yes. I reinstalled the software. It didn't work. I reinstalled it again. It still did not work. I installed XP service pack 2 and reinstalled the version 3 album starter edition software for a third time. No luck. I still receive the same error message. I have an out-of-the box Dell computer. Nothing fancy. I don't understand why this is not working. I would like to think that all I need to do is tinker with one of the settings, but I do not know.
Try using following:-
1. In the software click on Edit and then Preferences.
2. In the preferences window which gets launched, select Photoshop Services.
3. Click on Reset Account and Reset Services button.
4. Close the preferences dialog.
5. Restart the software and try online service again.
I hope you would be able to use them correctly now.
I downloaded 3.0 starter edition. When i attempted to install the wizard tells me it cannot install on Windows ME Operating System. However, I have Windows XP operating System. How do I get it to insall?
It is working fine on my Windows XP Professional I will suggest you to report this issue at http://www.adobe.com/misc/bugreport.html
I also get this same error (Online Services encountered an error... Error 7: An XML parse failure occurred.) when trying to order prints or share online, every time I attempt to login. I've created two different accounts now and both fail with same error at same place. I tried the "Reset Accounts" and "Clear Online Service Data" with no effect.
Photoshop Elements 4.0, XP Pro 2GB RAM, gigabytes of HD. Has anyone solved this one?
Try unchecking the "Remember My Password" option? That seems to have worked for me.