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Hi,<br /><br />You may try deleting the preferences(psa.prf file) and then use Photoshop Album Starter Edition.<br /><br />Please delete psa.prf file (and other files) from <C:\Documents and Settings\<logon name>\Application Data\Adobe\Photoshop Album>. <br /><br />Application data is a hidden folder so you need to change view options in explorer to be able to view hidden files. <br />i.e. In Windows explorer --> Tools menu --> Folder Options...--> View tab, select options to see hiddden files and folders. <br /><br />Hope this helps.<br />Smriti
Thanks for your help. I did as you suggested and deleted psa.prf. That didn't change anything. However, you said "delete psa.prf file (and other files)." I'm not exactly sure what you mean. Other files in the folder you specified include adp.prf, customevents.dat, email.xml and several others. Are you saying to delete everything in this folder?
If you delete all the other files, there will be no data loss but the preferences set by you will be lost.If you have not set any preferences and are working with default preferences there will not be any problem in deleting those files also.
I did delete all the other files, but that didn't fix the problem. The application still tries to launch and then stops on "Initializing Model." Is this a problem with a corrupted database? Is there any way to save the captions and tags I've added to thousands of photos? Clearly others are posting here who have had the same problem. Why is Adobe not fixing this? At this point, if I can just get my captions back I feel like I need to not put any more faith in Adobe products and switch to another application.
There is some information about this problem in the knowledge base: http://www.adobe.com/support/techdocs/328730.html .
Hope this helps.
The following post also contains several suggestions to solve this problem:
If none of the suggestions in this post works, try loading the latest version of MDAC from Microsoft.com. This was also a suggestion in some post in the userforum and seems to have solved the ODBC problem for some users.