3 Replies Latest reply on Apr 10, 2007 10:40 AM by (ashley_Crowe)

    Don't Cut-and-Paste "unlock code"!

      After getting the unlock code via email I tried numerous times to cut and paste it into the Unlock Code field provided but the "Unlock Now" box remained greyed out, leaving only the "Edit Without Registration" button available. Frustrating.

      Solution: Don't copy-and-paste the code. Type it in. The "Unlock Now" button will no longer be greyed out, and you can complete the process. At least that worked for me.