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What is the file format that you are trying to import into Photoshop Album? Various file formats supported by PSA 2.0 are listed at http://www.adobe.com/support/salesdocs/1002549.html
Just verify against these and let us know if your problem is resolved.
I am having problems with transfering my photos into photoshop 3.2. It has uploaded lots of photos but there is still a large chunk that haven't. On the Items not imprted list it says the file is damaged or unsupported format. Can anyone help me in rectifying this?
What is the format and size of file that you are trying to import???
why do i get photo failed to load message.i emailed some photos from my cell to myself to see how this new cell worked some photos opened some won't.also i get the same message when i try to open photos i already have in my album.thanx for any help.