11 Replies Latest reply on Dec 3, 2006 10:53 AM by BobGager

    PS Start 3 doesn't think I am on line!?!?!!?

      Thanks to all of you who helped me get PS Album Starter Edition unlocked.

      It still has the problem that it doesn't think I am online.

      The Unread Message(s) notification box in the upper right hand corner says I am not connected to the internet.

      In the HELP Menu, Edition 3.0 Help works (that is how I got here).

      Online Support works.

      Check for updates says no connection to the Internet is available.

      Upgrade to Elements works (although I didn't try the upgrade).

      Elements Online works.

      Adobe Online works.

      I have tried it with Norton Security turned off or on, but it doesn't make a difference.

      What is different? How do I fix it?