2 Replies Latest reply on Jun 22, 2006 12:58 AM by (SachinJain)

    Scanner not recognized

      I recently installed a print server, and linked up my HP OfficeJet 6110 to the print server. Ever since then, I have been unable to scan in pictures into Photoshop Album Starter Edition.
      It keeps saying that there is no scanner detected. Things were fine before.
      Has anyone else had similar problems? How do iI make it detect the scanner?
      Thanks in advance.
        • 1. Re: Scanner not recognized
          Level 1
          At the risk of the obvious... have checked to see if uninstalling the print
          server, reinstalling PSA actually restores the computer ability to detect
          the scanner?

          • 2. Re: Scanner not recognized
            Seems like Scanner driver is not installed properly on your machine. Please check if you are able to use scanner from other application such as HP application installed or windows scanner and camera wizard.

            If scanner is not working from any application then problem is with scanner driver.

            If scanner is working with other application but not with Photoshop Album Starter Edition then report a problem for that.