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When you reloaded, did you delete the Adobe folders?
Hello? I know others have had this same problem. Are there no solutions? Does Adobe completely ignore problems with there freeware?
Try following, it just might work.
1. Delete the files in following location.
C:\Documents and Settings\All Users\Application Data\Adobe\Photoshop Album\Catalog Folders\My Catalog
2. Open Album Starter and select all the images. Right click and click "update thumbnail for selected items". Have patience.
3. Once thats done, drag the thumbnails slider at various position and do page-up page-down.
Are you experiencing sluggishness in any other programs after the upgrade.
Do let us know what happened, also explain in as much detail on the current behavior.
Hello...my problem is similar to that described above...I had initially installed PSASE 3.0 and been running it sucessfully for a month or so when suddenly I could not start it...the screen froze during the "initializing model" stage. Task manager shows "Photoshop Album Starter Edition.exe" as taking 99% CPU and the application eventually reads "not responding" in task manager. I am running windows XP Home edition with SP2 installed.
I subsequentlly uninstalled from "remove programs" function and re-downloaded and installed again...and again...and again....all with the same results: as soon as I activate the program it stops at "model intitializing". I have searched out all folders left after running the uninstall but does not seem to work. I also followed your advice above.
I really like this program (have some 4400 photos cataloged under it!) and am anxious to find a fix. Can you please help? Thanks! Mike Burns...email@example.com
I'm having the same problem. I found a Technote entry (ID: 328730) that describes this situation and a solution but it is only for release 1.0. I suspect the solution applies to 3.0 as well but I need to get it confirmed before attempting the repair.
Reading the technote, this procedure would be just as valid for PSA SE 3.
Sorry about the long delay. I tried the suggestion by Nandan with no success. Deleting the files in mycatalog changed nothing, I still can not open Album Starter, it locks up on the first opening screen.
I am new to this site but have this same problem. I have looked at other threads and still cannot find an acceptable answer. I try to start the program and get the same situation that Mike Burns got. Any further info? I too have thousands of photos that now appear to be gone.
Check out TechNote 328730.