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Does the camera [still] appear as a "drive" in Windows Explorer [My Computer]?
No it doesn't.
That is the problem then. It is the computer not seeing the camera, not PSA SE specifically.
You might try a different USB cable or a different socket.
Have you installed anything new on the system lately [software or hardware]?
No. Certain things have updated themselves, like the virus protection, etc.
I have been working with HP to see if the problem is in the camera and/or dock and it appears that there is a problem with the dock. That could cause Photoshop to not recognize the camera, couldn't it?
Thank you for your help in this matter.
> That could cause Photoshop to not recognize the camera, couldn't it?