1 Reply Latest reply on Aug 4, 2007 8:19 AM by (Jim_Jütte)

    Software conflict ??--Photoshop Album Starter 3.2 vs Epson Stylus Printer

      Has anyone had a problem with the above printer/scanner not scanning after loading the Photoshop album starter 3.2? I have the RX620 model and it will print and copy but not scan, and this started after loading the Adobe software. I am wondering if there is some kind of software conflict or if the scanner just happened to crash. The printer error message I'm getting advises me to send the equipment back to the manufacturer, but of course I'm reluctant to do that when the copier and printer are still working fine.

      I use Windows XP with SP2 if that's any help, lots of RAM available. Not a techie.

      Thanks!
      Ellie