This content has been marked as final. Show 5 replies
Did you try running the CS4 clean up script?
It's a utility to uninstall ALL CS4 programs. This way you can make a clean reinstall. Maybe someone installed beta versions before of CS4? Beta versions have been known to cause problems.
Here's the link to the CS4 cleanscript
I have run the CS4 cleanup and nothing changed when I reinstalled CS4. I still receive "Fireworks cannot launch. An Internal Error Occurred."
Any help is appreciated.
My system is Windows XP SP3, 2.4GHz, 2Gigs. of RAM. I upgraded from FW 8, or Macromedia Studio 8.
There is a hidden option 4 in the cleanup scripts which will nuke all traces of Adobe softwares. Use it with care!
Is that the only solution: deletion of the products and reinstalling them? Given that it takes around 2 hours to install the suite, it's obviously not the most desireable outcome for resolving the issue.
Please advise, and thank you.
I'm having similar issues as well. In my case, I can't do a thing but kill the session using Task manager and try to start over. Doesn't seem to be a file corruption issue, more like a file size issue...these freeze ups are more frequent and more serious on my laptop (Vista 32bit with 3GB RAM) than with the exact same files on my workstation (Vista 64 with 6GB RAM).
I suspect that reinstalling isn't the answer, given that this is happening for me on 2 diff machines.
Looks like Adobe is staying true to its tradition of shipping lemons as a first release...