10 Replies Latest reply: Dec 5, 2008 7:54 PM by (Holly_Storm) RSS

    ImageReady CS2 error: Could not fully open the application. Personalization information is invalid.

      Hello,

      I am posting because Adobe is not offering tech support for CS2 and I cannot find this error for CS2 software, only CS.

      I have been using CS2 for some time on the same machine (specs below, let me know if you need additional), and have had no problems. All of a sudden, I am getting the error: "Could not fully open the application. Personalization information is invalid." when opening ImageReady. Either jumping from Photoshop or opening from Applications.

      I cannot reinstall, as I lost discs in a move, but it is valid software with valid serials, and registered, but no phone tech support! I would appreciate any help/advice/solutions greatly! Thanks.

      Photoshop/ImageReady 9.0.2
      Mac OSX 10.4.11
      1.47 GHz PowerPC G4
      1.25 GB SDRAM
      Available Disc space: 24.91 GB
      GeForce FX 5200