1 Reply Latest reply: Aug 28, 2008 2:44 AM by John Joslin RSS

    "Parser module cannot parse the file" - opening .ai files in PS CS3


      I understand Photoshop CS3 can open Illustrator .ai files.

      When inside Photoshop, file/open, select .ai file, I get the following message:

      "Could not complete your request because the parser module cannot parse the file"

      This presents a huge problem because I have original artwork I need to send to the printers, but cannot get into it! It was created by another company on our behalf.

      I have downloaded and installed the Camera RAW 4.5 update and it hasn't helped, the error still occurs.

      Does anyone have any idea what is causing this?

      Many thanks!