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Since this is a USER TO USER forum, not Adobe support, and as the
only way another user could reply is if they had that EXACT problem
and also had a solution, you may need to contact Adobe for help, or
to report problems or ask for new features directly at Adobe, click
In the US - Adobe General support 800-833-6687
In the US - Adobe Install Problems 800-642-3623
I have a very similar problem and do not have a solution. I just got a new computer running Vista. After installing and registering CS2, it worked for a few times. Now every time I launch CS2, it prompts me to register. And then it says "Your account does not have proper privileges." And it closes down. I cannot use it at all.
Well good luck. I sent this to Adobe tech support and they haven't even given me the courtesy of telling me they won't help. They have just ignored it.
I found this in the knowledge base. It didn't help me but may help you.
> Well good luck. I sent this to Adobe tech support and they haven't even given me the courtesy of telling me they won't help.
If by "sent" you mean emailed, then I am not surprised. I think you can only get tech support by telephone.
repeat registration requests can be avoided by turning off UAC, registering, then turn it back on, if you want.
There is no UAC in XP
If by "sent" you mean emailed, then I am not surprised. I think you can only get tech support by telephone."
I used the form on the portal to open a new case. They still haven't replied.
Walter, when did you send it, and do you have your product registered?
If the question to the latter is no, you will have to register before getting support.
>There is no UAC in XP
whoops! sorry. so used to seeing this only in vista. that'll teach me to read properly! :)
there's a section in adobe.com (not adobeforums.com!) where after you log in (seperate log in from this site) you can go to "my account" and then "my registrations". you can manually add registrations there. that's how i've registered most of my adobe purchases.
ok. just ran through it:
go to http://www.adobe.com/ (make sure you have flash turned on)
click "Your Account" in the upper left corner.
log in with your adobe.com id, create one if you don't have one. this is SEPERATE from the id you log into this forum with!
click on "View Product Registrations"
click on "View Adobe branded products registrations"
if you have any registed packages, they'll be listed. at the bottom of the page click on the button that looks like this:
It's because you're not logged into an Administrator user account on Windows, I think. But sometimes programs still show such a message even when you are an administrator, I don't understand why though.
I think its helps to chage the permisions for the program, if you have Vista you can do that.
Reply to Dave Milbut
Yes CS2 is registered. I went through the steps you said and there it was with the serial number and everything. It was registered 9/17/2007. They still haven't answered me.