34 Replies Latest reply: Jan 28, 2009 6:24 PM by Michael D Sullivan RSS

    PS CS4 upgrade  install hangs while checking system profile

      System is a Core 2 Duo 6700 with 4GB, XP2 Pro SP3.

      Installing PS CS4 upgrade over CS3.
      Downloaded file unpacks OK, but when running Setup the Checking System Profile bar gets to about 90% the PS Setup window flashes up for barely a second, then the install hangs, ie no further progress with the Checking System Profile (left if for 20 mins or so).
      I've downloaded and run a new CS4 upgrade file from Adobe store. No change.
      I've added SP3 (was on SP2), no change.
      Any one seen this or have any ideas?

      Thanks!