3 Replies Latest reply: Jan 16, 2009 4:56 AM by John Joslin RSS

    Quick Select runs out of ram in CS4

    (Dan_Skott) Dec 24, 2008 1:49 PM
      I'm running Photoshop CS4 on Vista with 4G RAM. Even when working on a relatively small picture (34M/69M), I get an error when trying to use Quick Select. The message says "could not complete your request because there is not enough memory". I am not running any other applications and I am allowing Photoshop to use 80% of my RAM. I have a 700G scratch disk. What gives?
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        • 1. Re: Quick Select runs out of ram in CS4
          (Roger_Sinsheimer) Jan 15, 2009 9:40 PM (in response to (Dan_Skott))
          FWIW, I can second your sense of being mystified by this behavior, which (at least for me) is new to CS4. I've got 4 GB of RAM (running on Vista), I've assigned a separate internal disk (with 200 GB of empty space) as a scratch disk, yet when I try to use the Quick Selection tool on not terribly large files (I'm looking at the bottom of my screen where it says Doc: 95.1M/261.9M) I consistently get the "could not complete your request because there is not enough memory" error when I use the Quick Select tool.

          I've got CS4 set at the default 70% memory allocation, so that really should not be the problem? Adobe, are you out there listenting???
          • 2. Re: Quick Select runs out of ram in CS4
            Community Member
            (Dan_Skott) Jan 16, 2009 3:42 AM (in response to (Dan_Skott))
            Roger,

            I received this message from Adobe Tech Support. It actually worked for me. Give it a try...

            ===
            Many factors can cause conflict between applications. For example,
            corrupt user preferences can cause conflicts. Try resetting them. You
            can do this by following solution three of the below document. If the
            above solution does not resolve the issue, try following solutions four,
            five, eight and 10 of the same document. Copy and paste the web address
            below into your browser.

            http://www.adobe.com/go/kb404897
            • 3. Re: Quick Select runs out of ram in CS4
              John Joslin Community Member
              John Joslin Jan 16, 2009 4:56 AM (in response to (Dan_Skott))
              That Adobe TechNote should be referenced in the FAQs!