18 Replies Latest reply: Jan 17, 2010 6:05 PM by dec9 RSS

    Photoshop CS4 APPCRASH @ Startup Vista 32bit

    (j23clark)
      Hi,
      I've currently trying to fix photoshop on my company computer and I can't seem to get it to work. I've tried the following:
      1. uninstall/delete files/reinstall
      2. clear prefetch files
      3. scan for viruses and registry errors
      4. run as admin, run on different account, run in compatibility mode

      My Computer is a Dell XPS1530 with 8600m GT. Photoshop worked fine for quite sometime and now it crashes with the following error after reaching "Building color conversion Tables"

      Problem signature:
      Problem Event Name: APPCRASH
      Application Name: Photoshop.exe
      Application Version: 11.0.0.0
      Application Timestamp: 48d3882e
      Fault Module Name: kernel32.dll
      Fault Module Version: 6.0.6001.18000
      Fault Module Timestamp: 4791a76d
      Exception Code: c0000005
      Exception Offset: 000254d8
      OS Version: 6.0.6001.2.1.0.256.1
      Locale ID: 1033
      Additional Information 1: 48a4
      Additional Information 2: 25d86d7052aea144c126756ba05fe7f4
      Additional Information 3: 33ef
      Additional Information 4: cb36b8e1128214d6ae58aa905338119c

      Any help would be greatly appreciated.

      Thanks in advance,
      John