2 Replies Latest reply: Jun 5, 2002 3:33 PM by Chris Cox RSS

    Color doesn't look right in Photoshop or after rebooting computer.

    Mathias Vejerslev Community Member
      • 0. Re: Color doesn't look right in Photoshop or after rebooting computer.
        Mathias Vejerslev Community Member
        Q: After updating Photoshop, or changing my monitor, white appears yellow (or pink, green, blue, etc.) in the color palette. Why?

        A: Your monitor profile is not in order. First try re-calibrating through Adobe Gamma. Deleting the previous version of Photoshop removes the Adobe Gamma utility. Re-installing the 5.5 or 6.0 update on top of itself should also re-install Adobe Gamma, prompting you to do a new monitor calibration next time you start Photoshop.

        Adobe Gamma can be found in Windows´ Controlpanel.

        This problem may also occur if the display profile has an incorrect whitepoint (one that doesn't match your actual display). This is also corrected using Adobe Gamma and specifying the correct whitepoint.

        The problem may also be caused by video card incompatibilities. See Adobe CustomerFirst document http://www.adobe.com/support/techdocs/319456.html for more information.

        See also DorothyK, "Upgrade and Installation Issues (Windows)" #3, 24 Mar 2000 9:26 am">Upgrade and installation issues (Windows)

        See also Ian Lyons, "Color Management" #2, 28 Sep 2000 11:55 pm">Color management

        Update 2007: Adobe Gamma is no longer distributed with Photoshop - partly because it does not work well with modern LCD monitors. It is recommended to invest in a hardware calibrator.
        • 2. Re: Color doesn't look right in Photoshop or after rebooting computer.
          Chris Cox Adobe Employee
          Q: After installing Photoshop, my display goes black or gray, or the color looks wrong. Why?

          A: Your display color profile is not in order. First try re-calibrating through Adobe Gamma, and choose a different profile (such as sRGB) as your starting point. (don't forget to save the new profile as the last step!)

          Adobe Gamma can be found in Windows´ Controlpanel.

          The problem may also be caused by video card incompatibilities. See Adobe CustomerFirst document
          http://www.adobe.com/support/techdocs/c832.htm for more information.

          See also Color management