I just got a new machine (my old one died) and when I
re-installed Presenter 7, I found a wierd issue. I can click on the
Presenter Menu in PowerPoint and view all the Menu Items, but
clicking on a Menu Item does absolutely nothing. I just go back to
my PowerPoint slide. Nothing freezes or locks up, there's no
increase in CPU or RAM usage, and I can go back and view all the
Menu Items again.
Here's what I've done so far:
Repaired the install from Add/Remove Programs
Removed and re-installed from Add/Remove Programs
Applied the 7.0.1 and 7.0.2 patches
Detect/Repair within PowerPoint
I can't seem to get this working at all. Any ideas?
Just FYI, I'm using Office 2003 with Windows XP Pro.
We too are having the same problem. I just purchased several
copies of Presenter for our Instructional Designers. Our IS
department did the install, Adobe Presenter appears in the menu
bar, but non of the drop down menu items work - not even HELP. Our
IS department is looking into the issue, but even after a
re-install, the issue hasn't been fixed.
So, my problem was another PowerPoint plugin that had failed
to uninstall and was presenting Presenter from running. I had
installed a trial of Camtasia Studio 6. I re-installed the Camtasia
Trial, repaired the install, then uninstalled it. After doing that,
Presenter started working.