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That's a good guide, Harm. May I add a couple of other items to check?
4. Check your video and audio card drivers. Update to the latest available version.
5. Check your video and audio card drivers. The current installed version and the most recent released version may introduce issues with your hardware+software combos that didn't exist in earlier versions. You may have to downgrade to an earlier version.
6. Reduce the fancy capabilities of your video and audio cards step-by-step until you eliminate the crashes.
7. In each program that is crashing, reduce the amount of graphics and audio processing that is handled by your video and audio cards, and give more of the computing effort to the CPU. Preference selections with names like "Safe Mode", "GDI Only" or "Compatible" will perform this function.
Harm and Jeff, please add your items (that are not already there) to the troubleshooting page of the PPro Wiki. It is a central location we can point people to when recommending troubleshooting steps.
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Please check the adjustments I made and correct them if necessary.
Thanks Harm. I may remove the point about drivers, since that is already covered by an earlier point in the list, however I will wait until Jeff has had a chance to make additions. :)
Good work guys - I think a lot of people can bennifit from this.