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Probably better asked in the Flash forum.
For SWF files you can download the Flash player installers from this page. These can be installed in the appropriate computers if they don't already have it installed.
For FLV files you can download the standalone FLV Player. Works great.
Of course, Adobe's own Media Player is up and coming, but at this point is still a pre-release. You can use it, but it can't be guaranteed to be trouble free at this point.
Where can I find this Flash Forum?
Thank you very much for your interesting information.
Unfortunately Adobe's Media Player doesn't play SWF, so you can not control the chapters build in the FLV.
Greetings from Flanders,
At the top of this page you see links. First is Support, then User to User Forums, then Adobe Product Forums, etc.
Click the second link and scroll down to Flash. It's the same way you got here, but you click on Flash instead of Premiere.