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Maybe update Windows Media Player? What version are you using?
I'm using version 11...
Seems like it should work. What happens when you try to play a clip?
The clip won’t play. I get an error: Windows Media Player encountered a problem while playing the file. For additional assistance, click Web Help.
The web help isn’t much help it lists a million possible genetic errors. I’ve also tried playing in Classic Media Player; unlike Windows Media Player it will play the movies that where exported through the movie option in Premiere but it won’t play any of the files exported using Adobe Encoder. It just says document can’t be played.
As a test, download something like the VLC player and see if that'll play the clips.
>...but it won’t play any of the files exported using Adobe Encoder.
was used to export the movies? If you are not sure you can check with
GSpot will also tell you whether or not the codec is present on your system.
Thanks, thats a very usefull little tool.
The file that was exported using the movie exporter that played in the Classic Media Player but not the new Windows Media Player 11 came up with a DVC/DV Video codec and it told me that their where 2 compatible codecs installed that should be able to read it on my computer, DV Video Decoder and AVI Draw.
It could not however identify any of the files that I exported using the Adobe Encoder. Bummer. It just said NA...
I'd really like to know which Codec or things I should choose in the Adobe Encoder. It brings my file sizes down to about 1-2 MB where as the same files come out of the Movie Exporter at around 120 MB!
You said you were using Windows Media settings though the Encoder, so that should answer the question about which codec is in the files. Still try them with another player.
Sorry for not getting back to you! Things came up that pulled me away from this problem.
I downloaded the VLC media player and every file worked just fine... Its good to know that these files play on other players to narrow down what the problem is. I've tried these files on multiple Windows Media Players on other computers with the no play results. Any ideas?
Windows Media Player sucks. Just don't use it. (That's really my only idea here. Sorry.)
Hahaha ya I knew that. I just really wanted it to work because it should and because most of my clients will have WMP already installed thanks to the wonderful bundling of Mircosoft. Good thing for Apple and their Quicktime, its better on the web anyways.
The movies I'm exporting to .mov files will play but their quality sucks even with 100% quality. I guess I'll just have to play with it but I'm kind of disappointed with Premiere on this. It shouldn't be this hard!
Thanks for your help Jim!
I'm not a fan of Quicktime either. In my world, Apple is pretty much irrelevant, and anything Apple is just an annoyance.
For web videos, I prefer to use a program called V2F. It makes great looking Flash videos. It's platform independent, and no player required (other than having Flash installed, which most people do anyway.)
Its not that I don't like QuickTime, its that I don't use it on my PC at work and I want to use a player that my audience who would be 99% PC would have.
What do you use to export your Premiere Movies? The QuickTime movies are coming out and playing but their quality is a serious disappointment. Even with the quality turned up.
What I have is an already made movie exported from Sketch-up, a 3D design program, that I simply cutout a section of clip and wanted to re-export. Nothing exporting from Premiere is matching the quality of the original clip - not even close.
I'll look up this V2F, a flash movie would work great as well.
>I want to use a player that my audience who would be 99% PC would have.
That's why I use V2F. Pretty much everyone - PC, Linux, Apple - will have some form of Flash installed. So it will work no matter what player the viewer has installed.
I export out as a DV file for later conversion, because that's what I start with. I recommend you go back to whatever program created the movie and use that to reedit rather than Premiere, which has a tendency to work better with professional camera media, and less well with anything else.