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I just move my clips manually till they line up.
Did you ever figure out what makes Synchronize grey out? I'd love to know.
The synchronize option is for multicam only.
All the clips must have the same numbered clip marker. They can have more numbered markers, but they must each have at least one that is the same. When synchronize is available, and you pick the numbered clip marker rather than begin or end of clip), you pick the number you want to synch to.
You also must have a clip in track one, and you must select more than one track (i.e. track 1 and at least 1 other track).