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HDV captured across start and stop points often has that problem. The solution is to Scene Detect with a third party application, or manually log the footage to avoid capturing broken GOPs.
Why a third party appliction? Is there a way to contact Adobe and let them know about the problem? The point of buying the software was to use it, not some third party program. What do you mean "manually log the footage"?
The video I have the problem with is an interview, almost an hour long, it plays through the error point fine, and even TMPGEnc 4.0 Xpress edits it without problems. But it is time consuming going between programs.
I read that you had two interviews on the tape. Was the camera stopped and then started again for the second interview? If so, you need to capture to the stop point. Then capture from the start point.
The reason for a free third party app is that Premiere Pro does not Scene Detect HDV. You don't need to use it, but logging clips is how you tell Premiere Pro what to capture.
There is a way to contact Adobe. You do that through a feature request. Send and email to email@example.com
Nobody who posts on this forum works for Adobe. We are all just users of their software. Therefore, we can't tell you why, only how.
The video has the problem before the end of the first interview. Does that mean there is a glitch in the tape?
What is a good third party app?
I capture HDV through HDVSplit when I need to use Native HDV instead of using Cineform Aspect HD and the Cineform Intermediate codec.
It scene detects very nicely.
If your problem exists before the end of the first interview, I would recapture the tape in smaller increments and then sync them back up to use them. Perhaps that will help. I have never seen this problem except over start/stop points.
You didn't mention what you captured the video from.
Captured from a Canon XH G1
OK, so a very common camera around here lately. Try capturing up to a point just before you lose sync. Then go to the first break point from there, or perhaps shorter.
You can use the audio to help you sync the multiple tracks but it should solve the audio problem.
I tried HDVSplit and it looks like it is captureing for 2 seconds the gives the error:
INFO: No more data is received from camcorder. Capture stopped.
If I don't use Scenes split it works but after I manually stop it the file created is 0KB in size.
If HDVSplit doesn't work, that is a pretty big surprise.
What happens if you manually capture in Premiere Pro but stop after every five minutes. (Remember to back up and overlap the captures at a point where it will be easy to recognize the sync point.) Do all of the segments stay in sync? If so, that may be the answer for that tape. It sounds like something is wrong somewhere with the tape or the camera.
I tested it on another device, a Sony HVR-M15U. It may be the capture card. I don't know the brand though. I will test it on another.
Does it matter what miniDV tape(s) we buy. Looking through our footage, half our tapes are this way.
With another capture card and the Sony HVR-M15U the capturing works. There are many dropped frames though. I am still troubleshooting though.
The capture card that didn't work works and then minutes later it stops working. In Premiere it always works but Premiere has the sync problem.
I am using:
Sony HVR-M15U (to play the miniDV tape)
LaCie FireWire 800 PCI Card (to capture with)
HDVSplit v.77 beta
The computer it works on is a SUN system with a built in FireWire 400 port.
You still need to try using Premiere Pro and capturing in sections like I suggested.
Thanks for all your help. How do you have so much time to answer questions?
I work from home when I am not traveling and much of what I do is answer questions and take conference calls. On most of those calls I am merely there in case I am needed as the SME.
I have three screens (one is a work laptop). One for work, one for forums, and one for email and other things. I also work late into the evening when the calls stop and the forums slow down. One of the problems with working from home is that you are always at work.
Hey I keep having issues with this program. It keeps freezig up on me. Do you know if there is any program that works for capturing HD video with scene detection that I could try then buy? I see Sony, Ulead, and Avid claim it works, but if you have a suggestion let me know.
Thanks again. I'm sure there are many who are thankfull for your forum "work"
I found that when Windows says the program needs to close I can still use it. I just need to rewind a bit and start it capturing again. Because the error is still on screen it can't show another one. Works for now, but if you have any suggestions for other software let me know.
We are working on a project that has a short deadline. We have many video's to capture and need to be able to get it done without thinking about it. Just hit go, and an hour later hit go again. If you understand what I mean.
Steven if someone else has problems with HDV Split 0.77 beta I found what the issue was. Using the preview caused the computer to crash the program. When I first hitting record at the beginning of the tape it gives an error:
INFO: No more data is received from camcorder. Capture Stopped.
If I hit the record button again it works fine, to the end of the tape.
Also If I do anything else on the computer I start loosing frames, which is expected.
Other than that it is an awesome program.
Once again I used:
Canon XH G1 (Tested with Sony HVR-M15U also)
LaCie FireWire 800 PCI Card
HP xw4400 workstation
Windows XP Pro
HDV Split 0.77 beta
Daniel - I get this problem often when people give me 'compiled' HDV tape where they have dubbed deck to deck from many tapes to just one tape. Each time they start/stop the record deck it leaves a mess and subsequently when the whole tape is captured in premiere the audio is all messed up. In fact the last tape I captured was 50 mins long and premiere played it repeating the first 15 mins of audio over and over. But this avi played fine in other multimedia apps like Nero.
So what I do is use HDVSPLIT not to capture but to split the already 'premiere' captured file. The trick is to get HDVsplit to open the .mpeg file by selecting *.* and this will successfully split it all and have it all back in sync. Its just unfortunate that HDVSplit will not embed the timecode from the source into the created splits; makes EDL creation useless but having such large HDV files broken up sure does help when using project manager but thats another issue all together.
So in summary Premiere does have a problem in the way it reads the HDV stream that other elcheapo apps do not. No surprise there.