This content has been marked as final. Show 6 replies
There is not nearly enough information here to diagnose the problem. Help us help you.
Please provide more details about the file (codec, framerate, dimensions, etc.) and the Premiere projects settings you are using.
how can I get that info?
Or is there anyway for me to change the file type? maybe to an mpg?
> how can I get that info?
Right-click on the file in the Premiere Pro porject window and choose "Properties".
You can also right-click on a file in Windows Explorer, choose "Properties", go to the "Summary" tab and click "Advanced>>". This should show some basic information about the file.
> Or is there anyway for me to change the file type? maybe to an mpg?
Not without knowing what is first. In any case, Premiere does not handle MPEG files all that well so it's likely not the best choice.
First, work through the steps here http://ppro.wikia.com/wiki/Troubleshooting
If your problem isn't fixed, report back with the DETAILS asked for in the 15 questions at the end of that link... for question #1 you may use the FREE http://www.headbands.com/gspot/
This problem most often occurs when people try and edit files that were not really meant for editing. Premiere works best with media you shoot yourself on a DV camera. With any other kind of video, you take a chance that it just won't work.
So, where did you get the file you're trying to edit?