5 Replies Latest reply on Jul 29, 2008 10:55 AM by (Ryan_O'Grady)

    HELP! D:  installation isue

    Level 1
      Whenever I go to install the trial I downloaded, it says I need to close internet explorer before I can continue yet I don't have it open... I found out that it is because there are hidden files and folders open. Under the support page it says how to show them, but I still dont know how. these are the instructions:

      To show hidden files, hidden folders, and all file name extensions in Windows Explorer:

      In Windows Explorer, choose Tools > Folder Options.
      Click the View tab in the Folder Options dialog box.
      In Advanced Settings, select Show Hidden Files And Folders.
      Deselect Hide File Extensions For Known File Types.
      Click OK.

      I clicked tools, internet options then advanced like explained; but I can't find out how to show them! Please help!