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Where did you get the file? What codec was it encoded with?
AVI just means Audio/Video Interleaved. It does not mean that the file was designed to be edited. It is not necessarily supported. AVI is just too generic a term.
Well I got a .mov file from a client but the quality looks bad in Premiere. When I convert it too an avi file it looks alot better (don't ask me why). I'm working on a brand new computer, on my old computer I had no problems with this file at all. I can play the file with no hassle in WMP. Codec is Divx.
Don't convert to Divx. Convert to DV AVI. That is the preferred file type in Premiere Pro.
Thank you! That worked!