4 Replies Latest reply on Dec 13, 2008 3:22 PM by (Sambo)

    import avi problems

      I been running premier cs3 on a single processor system for the past few
      months with good results. Yes it was slow, and rendering was like watching
      paint dry.

      So this past week I bought a new system, with a core2 Quad 28.3 processor.
      It is awesome, benchmark at 1521 ( my old system was 362). But premier is
      misbehaving. When I import an avi it only sees the audio tracks, not the
      video.
      When this first happened I assumed that there was something wrong with the
      avi file. So as a test, I dug out some avi files I'd used on my old PC (they
      had worked just fine on the old work horse). But even when I import and
      insert those proven quality files, no video on the timeline. If I check the
      properties of the avi, the report only describes audio, no video.

      I'm sure this is something simple, a setting or preference I've missed.
      I'm open to any suggestions.

      My new system:
      motherboard - DFI - LP GK X48-T2RSB PLUS
      cpu - Core2 Quad Q9550 FSB 1333 L2 Cache 12MB PCG 04A
      ram - 2x2GB Crucial DDR2 800 CL4
      ps - Corsair 750 Watt CMPSU-750TX 52A +12V rail
      vga - (1) MSI N9600GT T2D512 512 mb
      hd - (2) 500G Western Digital WD5001AALS SATA (no RAID)
      CD/DVD RW LG GH22NS30 22X SATA
      OS - Win XP Pro SP3

      Jeff
        • 1. Re: import avi problems
          Harm Millaard Level 7
          What codec is the AVI. AVI means nothing.
          • 2. Re: import avi problems
            John T Smith Adobe Community Professional & MVP
            My best GUESS is that you had something installed on your old system that installed a CODEC compatible with your files

            Since you give NO information on how you obtain the files, or the CODEC used in the file, guessing is all anyone may do

            First, work through the steps here http://ppro.wikia.com/wiki/Troubleshooting

            If your problem isn't fixed, report back with the DETAILS asked for in the questions at the end of that link... For question #1 see the note about the FREE http://www.headbands.com/gspot/
            • 3. Re: import avi problems
              Level 1
              thank you for your response... the avi was encoded with xvid, and I haven't <br />loaded that codec to the new machine.... I was just on auto pilot, and not <br />thinking...<br /><br />Maybe it was the euphoria of the new PC.<br /><br />I will follow up on this<br /><br />Jeff<br /><br /><br /><br /><John_T_Smith@adobeforums.com> wrote in message <br />news:59b74310.1@webcrossing.la2eafNXanI...<br />> My best GUESS is that you had something installed on your old system that <br />> installed a CODEC compatible with your files<br />><br />> Since you give NO information on how you obtain the files, or the CODEC <br />> used in the file, guessing is all anyone may do<br />><br />> First, work through the steps here <br />> <a href=http://ppro.wikia.com/wiki/Troubleshooting><br />><br />> If your problem isn't fixed, report back with the DETAILS asked for in the <br />> questions at the end of that link... For question #1 see the note about <br />> the FREE <a href=http://www.headbands.com/gspot/>
              • 4. Re: import avi problems
                Level 1
                YES!<br />thank you, thank you, thank you<br />I installed XviD... and all is well.<br />By the way... I never thought I would see Premier perform at this level. I <br />wish I had upgraded my PC sooner!<br /><br />Jeff<br /><br /><br /><Sambo@adobeforums.com> wrote in message <br />news:F23C965FD25489EC8E4458F6227BA620@in.webcrossing.la2eafNXanI...<br />> thank you for your response... the avi was encoded with xvid, and I <br />> haven't loaded that codec to the new machine.... I was just on auto pilot, <br />> and not thinking...<br />><br />> Maybe it was the euphoria of the new PC.<br />><br />> I will follow up on this<br />><br />> Jeff<br />><br />><br />><br />> <John_T_Smith@adobeforums.com> wrote in message <br />> news:59b74310.1@webcrossing.la2eafNXanI...<br />>> My best GUESS is that you had something installed on your old system that <br />>> installed a CODEC compatible with your files<br />>><br />>> Since you give NO information on how you obtain the files, or the CODEC <br />>> used in the file, guessing is all anyone may do<br />>><br />>> First, work through the steps here <br />>> <a href=http://ppro.wikia.com/wiki/Troubleshooting><br />>><br />>> If your problem isn't fixed, report back with the DETAILS asked for in <br />>> the questions at the end of that link... For question #1 see the note <br />>> about the FREE <a href=http://www.headbands.com/gspot/><br />><br />>