1 Reply Latest reply on Feb 1, 2009 3:26 PM by John T Smith

    Premiere Pro CS3 won't start

      Hi everyone,
      I just installed my Premiere Pro CS3 on my win vista but it won't start.
      I'm so frustrated about this...

      I post you here the details of the error (sorry the italian I translate what I can):

      Product
      Adobe Premiere Pro.exe

      Problem
      Ha smesso di funzionare (Stopped working)

      Date
      31/01/2009 17.04

      Firma del problema (Sign of the problem)
      Nome evento problema (event name): APPCRASH
      Nome applicazione (appl name): Adobe Premiere Pro.exe
      Versione applicazione (appl version): 3.0.0.0
      Timestamp applicazione (appl timestamp): 465d3f5e
      Nome modulo con errori (name of module with errors) : StackHash_ebd0
      Versione modulo con errori (version of module with errors): 0.0.0.0
      Timestamp modulo con errori (timestamp of module with errors): 00000000
      Codice eccezione (exception code): c0000096
      Offset eccezione (exception offset): 10b72a3b
      Version OS: 6.0.6001.2.1.0.768.3
      ID impostazioni locali (local settings ID): 1040
      Informazioni aggiuntive 1 (Added infos 1): ebd0
      more infos 2: c410d0963b381384ec90a36bd6764e67
      more infos 3: 303b
      more infos 4: fbd1a9d680bf88e6aa4f516b56c2c783

      I hope someone will be of help =|

      Thanx in advance
        • 1. Re: Premiere Pro CS3 won't start
          John T Smith Adobe Community Professional & MVP
          >Versione applicazione (appl version): 3.0.0.0

          I don't use Vista, but I **think** I have read that an update is required to get CS3 to work with Vista

          Check here, and read the update descriptions
          http://www.adobe.com/support/downloads/product.jsp?product=98&platform=Windows

          I use English... so don't know about an Italian version update