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Has anyone else tried to use this feature? I've reported it as a suspected bug to Adobe because I can't for the life of me see how I could be going wrong (selecting a defined preset for exporting to a mobile device).
Was your phone listed under Device Central?
Yes, certainly. And, of course exported files emulate fine in Device Central. But no way will they play on the actual phone which, as I mention, is perfectly capable of playing 3GP files.
I am have exactly the same problem.
Exported an AVI using the export to 3gpp function...made the file...played it back in Device Central on the version of my phone listed there (Motorola Razr V3M)...put the file on the 1 gig card that goes with the Razr...went to My Flix in the Razr and the file was listed there..but it absolutely will not play. I talked to several "customer service representatives" from Motorola who were of no help. I took the phone back to the Verizon store where I bought it and had their "Tech Representative" look at and without even laughing, he told me my phone was working fine...despite the fact it will not play the 3gpp file as advertised by EVERYBODY.
So, there you have it...the phone will not play the 3gpp files made by CS3...but there is nothing wrong.
Anybody got any ideas????
Although believe it or not I don't own a mobile phone, being able to design for mobiles is also a big reason I want to update to CS3.
Did ye try Adobe Customer support?
I feel a wait for CS3.1 or something to fix issues such as these.
Yes, I have reported the issue as a bug and supplied example 3gp files that illustrate the problem. So far, no response...
Anyone tried it since patching to CS3.0.1? It mentioned vague fixes to H.264.
I applied the 3.0.1 patch today.
There has clearly been some change as my phone now at least recognises the Adobe 3GP files as being video files. However, I get a "Playback Error" message when I try to play them on the phone.
I tried every available 3GP export preset with the same result.
Same problem here, also updated to 3.0.1, and tried to use multiplexing mp4 in order for phone to reckognize it, but no luck.
It seems it's using MainConcept encoder for virutally all formats, which is weird (to me at least).
I've been strugling with export of hdv (from sony HD cam) for a few weeks now, and apart from wmv export which looks really nice, I had no luck in exporting to mp4, divx, Xvid, blueray..
Export was suppose to be straightforward process, with few clicks and going away from computer, but anything but easy for me.
This seems like really bad support or a hands on the ears situation by Adobe regarding this issue.
Advertising something that doesn't work is bad bad bad.
Anyone resolve this, get any feedback from Adobe or figure out why it happens?