16 Replies Latest reply on Sep 21, 2007 7:30 AM by Steven L. Gotz

    What's the catch?

      Okay, what's the catch?

      http://www.durkf.cn/
        • 1. Re: What's the catch?
          Level 1
          I think the web address itself says all you need to know.
          • 2. Re: What's the catch?
            John T Smith Adobe Community Professional & MVP
            Why in the WORLD would anyone click on a link with no information about the purpose of the web site?

            There is no way that I, for one, am going to click on such a link... it is bad enough to have to worry about malware in general, let alone click a link someone has put up with NO notes about what is going to be at the other end
            • 3. Re: What's the catch?
              Steven L. Gotz Level 5
              The catch is that you can't register the software, nor in most cases, can you receive updates. The small print in the Terms section explains all of that.
              • 4. Re: What's the catch?
                Jeron Coolman Level 1
                Well considering ".cn" is the URL domain for China, and China is one of the software piracy capitals of the world, it probably doesn't take a brain surgeon to figure out what the "catch" is...
                • 5. Re: What's the catch?
                  Steven L. Gotz Level 5
                  There are many companies trying to cheat the public, and many people trying to get something for nothing.

                  They should all end up in Hell, but that is a subject for the lounge, not here.
                  • 6. Re: What's the catch?
                    Level 1
                    Am I to understand they sell regular software with fake serial/registration numbers? Would that be the same as downloading the demo software with a fake registration/serial number?
                    • 7. Re: What's the catch?
                      Steven L. Gotz Level 5
                      Yes, they sell regular software. They probably buy one and just sell the downloads with the same serial number for everyone.

                      So yes, it is probably the same as demo software with a serial number ou can use to make it work, but I don't know that you can actually activate the software.
                      • 8. Re: What's the catch?
                        Jeron Coolman Level 1
                        ...or they could hack the exe to skip the registration part...

                        ...or they could ship a keygen program...

                        ...or they could ship a registration server program that tricks the software into thinking it is connecting with Adobe to validate the license...

                        ...or {take your pick of software piracy tricks}

                        Maybe they are selling an educational version and calling it a full version? (Ebay trick)

                        Why not contact them and ask them what the catch is? Then you can tell us :)
                        • 9. Re: What's the catch?
                          Level 1
                          Well if you can't activate it then it does not work, does it? I just don't get it. Either it's a scam in which case they would not even have to sell anything...they could just pretend to sell something but not deliver after you pay... or if they do sell something then I don't undertstand what it is they actually do sell since you can't have hundred guys using the same serial number. Can anybody explain how this this works? What exactly are they selling?
                          • 10. Re: What's the catch?
                            Jeron Coolman Level 1
                            Contact them and you tell us.
                            • 11. Re: What's the catch?
                              Level 1
                              HERE IS THEIR EXPLANATION. WHAT DO YOU THINK ABOUT THIS?

                              Why is the software so inexpensive?
                              We offer the software for downloading only, it means that you do not receive a fancy package, a printed manual and license that actually aggregate the largest part of the retail price. In this situation we are restricted in selling the products for private purposes only! You will not be able to get a technical support and different rebates from the manufacturer. Updates are available for the most of our products (you may ask our support staff for the exceptions) that make them fully functional and operating. Additionally you save the delivery cost.

                              Is this an upgrade software?
                              No, we sell only full versions, which can be installed without having any previous version of the product.

                              What operating systems does your software support?
                              Unless stated all our products are for the Windows 98x, NT, ME, 2000, XP platform. However you should remember that the ultimate versions of software do not run on operational systems launched before the 2000. In case you are not sure about the compatibility of your machine with the product you would like to purchase we suggest to search for the system requirements on the manufacturers official web site.

                              What are the languages of the software?
                              All the products mentioned at the site are in ENGLISH language, unless stated another in the Product description.

                              Is it possible to get a CD instead of downloading the software?
                              No, we do not send software on disks.

                              Do you have software for Macintoshes?
                              We do not have Mac-software available at the moment however we plan to extend our product range, so please check the product list and the News section on your accounts periodically!

                              How do I make sure that I am getting the latest release?
                              Not all the versions of the software we sell are the latest releases. For additional information address the manufacturer's website.

                              What is the format of files for downloading?
                              Most of the software is offered for downloading in SFX-archive files. SFX-archive (self-extract) is an EXE file, thus it does not require any additional software on your PC to be opened.
                              Some products also contain ISO versions of installation files. Such files are for burning CD copies. ISO files require special CD-burning software to be used. The content of ISO files is equal to SFX-archive, however the size is usually bigger.
                              A number of products (all operating systems and some others, look for the full list in Term section, p. 2.7.1) which must be installed from CDs is offered only in ISO format.
                              Please read the instructions on your account before starting installation. You will find the detailed manual for using of your type of files.

                              Should I have any special programs to install the software purchased and downloaded from you?
                              Most of the programs do not require any special software to be installed; however there are some items (look for the full list in Term section, p. 2.7.1) that must be installed only from the CD. To burn the CD correctly you should have CD-R or CD-RW and CD-burning software, e.g. Nero Burning Suite or Roxio Easy Media Creator. We give a free version of Ahead Nero 6.3 with products that require burning to CD.

                              The file I have downloaded is identified by my computer as ZIP/RAR file, but I can not open it with the archiver program.
                              On your account it is stated that the file is in ISO format. You can not just open it using the archiver, but you should burn the file to a CD. On the User account you will find the instructions how to burn the image disk correctly.

                              Can I download to one PC and install on another?
                              Yes, you can. We even advice to download the software on a computer with better type of the Internet connection.

                              Could you please tell me what should I do in case of unsuccessful software installation or activation?
                              You have to contact our support team. The best way to get help from the support team is via the Trouble Ticket Center which is the easiest & fastest mean of communicating with us. All your issues will be resolved in a timely manner. The Trouble Ticket Center is located on your User Account right on the main page, among such options as products, news etc. Just click on them, start a new ticket and describe the problem in a written form.

                              When will I receive the access details for the download center?
                              All the access details (the URL, login and password) you will receive right after the order is placed on the page on the order.s confirmation. Be attentive; do not close this page without saving your access details. Also the details will be sent to you by e-mail. Bu, due to the fact that a lot of clients use spam filters a risk of not receiving e-mail is very high. That is the reason why we strongly recommend you to save the details given on the order's confirmation page just in case of not receiving e-mail.

                              Can I download the purchased software again if my system crashes or I loose the file in any other way?
                              We will restore the downloading possibility for your account or certain product after receiving your request with explanation of your problem. Besides you can make the backup copy of the program for further usage.

                              I'm on dial-up. Will I be able to download?
                              Both our servers (primary and backup) support resuming of transfers, thus you will be able to download software with the help of Download Accelerators even on a poor type of connection. However if dialup of the only possibility for you to get the program, we do not recommend placing an order.

                              What is the average download time?
                              The time required to get the file from our server depends on the number of factors where the most important are: the file size (normally the size of files is very large and could reach 700 MB for some items), the type of Internet connection you use, the time of the day (straightly proportional to the number of current active connections to the server), etc. Useful advices for downloading you will find in the Download Area. We do not recommend to download on dial-up connection.

                              I'm not able install the software purchased from and because it is too complicated. Refund me as I'm not going to try any longer.
                              The software offered at this site is simple and standard to install. Any software product with a complicated installation procedure is accompanied with the detailed installation guide. Following the steps of such instructions precisely you will feel no difficulties. Thus, all software is sold with the joint understanding that the customer possesses a basic knowledge of computer systems and software functionality. No returns will be accepted due to the inability of the user to understand and utilize the software because of a lack of knowledge of these basic computer functions.

                              When the purchased software will become available for downloading?
                              As it is specified in Terms&Conditions we need up to 24 hours before the downloading function becomes available. This time is required to check if the transaction was authorized by the cardholder.

                              I purchased a product and see a charge on my credit card, however no downloading instructions have been delivered to my e-mail!
                              At the moment the problem with spam filters blocking mail is very important. So if you have not received any confirmation letters with the details of your transaction, please do the following steps:
                              1. Check 'Junk' (or similar) folder in your mailbox collecting spam messages;
                              2. Look for the letter from Downloadable Software on the mail-server or contact Mail Server Administrator for assistance.
                              3. The exact sender e-mail address (Downloadable Software address) as well as Download Area access details are given on the page confirming that order got through. Save this information on your computer right after receiving.
                              4. If in 24 hours since the order has been placed you still have not received letter from Downlo
                              • 12. Re: What's the catch?
                                Level 1
                                There's just one sentence I don't like:

                                "Updates are available for the most of our products (you may ask our support staff for the exceptions) that make them fully functional and operating. Additionally you save the delivery cost."

                                This sounds as if their software is not necessarily "fully functional and operating".
                                • 13. Re: What's the catch?
                                  Jim_Simon Level 8
                                  >We offer the software for downloading only, it means that you do not receive a fancy package, a printed manual and license that actually aggregate the largest part of the retail price.

                                  That's the part that makes me suspicious. The physical materials make up a very small portion of the cost of software. The above statement is clearly a lie intended to deceive the user into believing that their software is legitimate.
                                  • 14. Re: What's the catch?
                                    Level 1
                                    Can Adobe shed some light on this?
                                    • 15. Re: What's the catch?
                                      Jeron Coolman Level 1
                                      Contact Adobe and ask them. Doesn't Adobe offer "download only" versions of their software? In fact, isn't Adobe the only place (besides this one) that you can get download versions of their software?

                                      P.S. I like this one...

                                      "Thus, all software is sold with the joint understanding that the customer possesses a basic knowledge of computer systems and software functionality. No returns will be accepted due to the inability of the user to understand and utilize the software because of a lack of knowledge of these basic computer functions."

                                      ... when your license key doesn't work and you want your money back, they can refuse because of your "lack of knowledge of basic computer functions".
                                      • 16. Re: What's the catch?
                                        Steven L. Gotz Level 5
                                        Adobe says this:

                                        http://www.adobe.com/aboutadobe/antipiracy/