33 Replies Latest reply on Sep 6, 2009 12:13 PM by the_wine_snob

    Capture device offline

    Level 1
      Well after getting all psyched up to start my first project in CS4, I've hit a bit of a snag.

      No matter what I do, I can't get cs4 to capture from my Sony HDR HC3. The strange thing is that it can definitely see the camera because the playback transport buttons actually work. I can make the camera play and rewind etc from the capture panel. The all important RECORD button remains ghosted however and there is a message across the top that says Capture device Offline.

      Any suggestions are greatly appreciated.

      Dell T7400
      12 gigs RAM
      Vista 64
      Adobe CS4
      HDV footage.