7 Replies Latest reply on Nov 25, 2008 11:22 AM by kenpool

    Audio and video out of sync with HV20

    Level 1
      In cs3 and cs4 i've got the problem that the audio gets out of sync when capturing long footage from a Canon HV20. It happens when there is a drop out in the tape and the footage is longer than 15 minutes. When playing back the footage in premiere the frames show up as red ones. So premiere recognized the drop out but after the red frames audio and video are out of sync. I've got two canon HV20's and installed cs3 and cs4 on multiple PC's and multiple operating systems but all combinations got the same problem. So its not because of a hardware failure.

      When playing the captured file in Sony Vegas and Windows Media Player there is no problem. Everything is perfectly in sync. The only solution I found right now is capturing not longer than 15 minutes. But even then sometimes A/V are out of sync.

      So its a problem of Premiere CS3 and CS4. I didnt tried to capture the tapes with another type of HDV camera because I dont have another.

      Does anyone else got this problem? And when will it gets fixed? It's been over a year since cs3 has been released and still not fixed in cs4 :(
        • 1. Re: Audio and video out of sync with HV20
          Harm Millaard Level 7
          > So its a problem of Premiere CS3 and CS4.

          Wrong conclusion. It's a problem with dropped frames on the tape. You could try to capture with HDVSplit to reduce these problems.
          • 2. Re: Audio and video out of sync with HV20
            Level 1
            Okay so its the fault of my cam? No, almost every HDV cam experience drop outs. So Premiere should be able to handle this. Why does other video editing software have no sync problems? Because the developers listen to the public and fix bugs and adobe doesnt. The developers of premiere just bring out cs4 with new features without looking to existing bugs. They should concentrate on fixing bugs not on new features.

            I tried HDV split but got the same problem.
            • 3. Re: Audio and video out of sync with HV20
              Harm Millaard Level 7
              > No, almost every HDV cam experience drop outs. So Premiere should be able to handle this.

              Nonsense. It just is not possible to make up for something lost in the first place. Suppose you drive to the casino and lose all your money. Is it the fault of the car manufacturer, because you drove that car? Do you expect the manufacturer to make up what you lost in a crap game? Get real.
              • 4. Re: Audio and video out of sync with HV20
                Level 1
                I don't expect to bring back lost audio and video on the drop out moment, cause thats not possible. Just to bring it back in sync. And its not the only bug, they are more bugs in premiere which can't blame HDV and won't get fixed or it takes a very long time it get fixed.

                The HDV drop outs can be seen as "normal" and probably can't be removed by camera manufactures. So if adobe says HDV is fully supported in Premiere than it should also be able handle HDV drop outs.

                Btw sometimes I had also sync problems without a HDV dropout. So you cant blame HDV!

                There are so many people complaining about issues related to Premiere. I don't understand why you try to defend Adobe Premiere. If they fix the most important bugs than its for me truly the best video editing software on the market. But now its just sometimes unusable.
                • 5. Re: Audio and video out of sync with HV20
                  kenpool Level 1
                  I'd like to add my experience: I have never had an audio sync problem with any recent version of Premiere using my Sony HC3 (HDV) on three different computers. I am routinely getting a 10 frame sync problem with my Canon HV30. I'm focussing on the HV30 as the problem.
                  • 6. Re: Audio and video out of sync with HV20
                    Level 1
                    Maybe you just lucky ;) A few weeks ago I used a HC7 and got also sync issues.
                    But did you tried the new update 4.0.1? I installed it and now captured about 4 x 1 hours of HDV tapes with some drop outs and didnt notice any sync issues :)
                    • 7. Re: Audio and video out of sync with HV20
                      kenpool Level 1
                      I do have 4.0.1 but I'm not sure whether I captured my last video just before or just after installing the update. Thanks for the tip, I will check this out asap.