I tried to apply the patch, but the Help/Updates field is
greyed out for me though I have registered my software. I have more
information too add as to why  characters are
dispalyed. As of now when the help is launched form the
application(UNIX server), the default Character Encoding used is
Western (ISO-8859-1). You can see this in FireFox by choosing
View>Character Encoding. If you change this setting to UTF-8 the
help displays correctly. Also in
http://www.grainge.org/pages/authoring/rh7/using_rh7.htm
it is said "Set the 3 bytes UTF-8 BOM (byte-order mark) at the very
beginning of the file to tell any kind of text file editor that it
is UTF-8 encoded file. These 3 bytes are invisible characters so
you won't see them in any editor. These are optional bytes and
browsers don’t require them to render a UTF-8 encoded HTML
file.". My questions now are:
1. How do you set the 3 bytes UTF-8 BOM if that is the real
problem
2. How do I apply the patches
3. Can Robohelp be forced to produce WebHelp with encoding as
ISO-8859-1