16 Replies Latest reply on Apr 19, 2010 1:50 PM by the_wine_snob

    OSX - null pict handle for id 2004 with error of 0 - on simple export

    Level 1
      I got this on my Macbook Pro running 10.5.5 when I try to export a sequence with a song I sped up 200%. Media Encoder opens acts normal but a window pops up in the background and says null error.

      I searched the forum and someone had the same error in Encore. They suggested uninstall and running cs3 cleaner.

      I had cs3 on my mac then cs4. Since the drive is small I uninstalled cs3.

      After reading the other post I ran the CS3 Cleaner then uninstalled CS4 Master Collection and tried the CS4 cleaner. It said there was nothing to clean.

      I'm not sure what to try. Any ideas anyone?

      Thanks in advance.