1 2 Previous Next 55 Replies Latest reply on Mar 28, 2009 6:19 AM by Eddie Lotter

    Exporting in Adobe Media Encoder fails in CS4 after CS3 is removed.

      There's an issue with Adobe Media Encoder in CS4 where encoding will fail after CS3 is uninstalled.

      If you never had CS3 installed on your machine - no problem.
      If you never had CS3 and CS4 installed at the same time - no problem.
      If you had CS3 and CS4 installed concurrently, then uninstalled CS3 - Houston, you have a problem.

      You will need to uninstall CS4 and then reinstall CS4.

      The error message is:
      Encoding Failed
      Could not read from the source. Please check if it has moved or been deleted.

      One more thing I forgot to mention, this is a Win-only issue.
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