19 Replies Latest reply on Jan 27, 2009 6:14 AM by (Erik_Aukerman)

    Master Collection Premiere Pro CS4 crash 64bit

    (Erik_Aukerman) Level 1
      I just installed the Master Collection on my XP 64bit PC. All the apps where working fine and I did some updates and now Premiere Pro crashes when I start the application. The splash screen appears and it start to load plugins etc and then it crashes. <br /><br />Here is the cod that I get.<br /><br />Any help would be great. I have no idea on what it could be.<br /><br /><?xml version="1.0"?><br /><!DOCTYPE crashreport SYSTEM "AdobeCrashReporter.dtd"><br /><crashreport version="1.1" crVersion="3.0.20080806" applicationName="Adobe Premiere Pro CS4" applicationVersion="4. 0. 1. 0" build="unknown"><br /><time year="2009" month="1" day="6" hour="14" minute="17" second="31"/><br /><user guid="XXXXXXXXXXXXXXXXXXXXX"/><br /><system platform="windows" osversion="5.2.3790 SP 2.0" applicationlanguage="Language Neutral" userlanguage="en_US" oslanguage="en_US" ram="4094" machine="Intel(R) Core(TM)2 Quad CPU    Q6600  @ 2.40GHz" model="EM64T Family 6 Model 15 Stepping 11" cpuCount="4" cpuFreq="2400 MHz" busFreq="" locale="English (United States)"/><br /><crash exception="EXCEPTION_ACCESS_VIOLATION" instruction="0x17d62f5d"><br /><backtrace crashedThread="0"><br /><thread index="0"><br /><stackStatement index="0" address="0x17d62f5d" symbolname="VCreatePushWriter"/><br /><stackStatement index="1" address="0x17d661b1" symbolname="VCreatePushWriter"/><br /><stackStatement index="2" address="0x17d4ec81" symbolname="Vindaloo::VCustomData::operator="/><br /><stackStatement index="3" address="0x17d69233" symbolname="VCreatePushWriter"/><br /><stackStatement index="4" address="0x0c4b59c8" symbolname="unknown"/><br /><stackStatement index="5" address="0x17d67dd0" symbolname="VCreatePushWriter"/><br /><stackStatement index="6" address="0x6c680c24" symbolname="unknown"/><br /></thread><br /></backtrace><br /><registerSet><br /><register name="EAX" value="0x00000000"/><br /><register name="EBX" value="0x00000000"/><br /><register name="ECX" value="0x00000000"/><br /><register name="EDX" value="0x17d41870"/><br /><register name="ESI" value="0x04b6f7d0"/><br /><register name="EDI" value="0x081b33f0"/><br /><register name="ESP" value="0x7c8b575e"/><br /><register name="EBP" value="0x7c8b5756"/><br /><register name="EIP" value="0x00000000"/><br /><register name="EFL" value="0x00210246"/><br /></registerSet><br /><binaryImageSet><br /><binaryImage start="0x00400000" end="0x004fa000" type="__TEXT" path="C:&#92;Program Files (x86)&#92;Adobe&#92;Adobe Premiere Pro CS4&#92;Adobe Premiere Pro.exe"/><br /><binaryImage start="0x7d600000" end="0x7d6f0000" type="__TEXT" path="C:&#92;WINDOWS&#92;system32&#92;ntdll.dll"/><br /><binaryImage start="0x7d4c0000" end="0x7d5f0000" type="__TEXT" path="C:&#92;WINDOWS&#92;SysWOW64&#92;kernel32.dll"/><br /><binaryImage start="0x10000000" end="0x10010000" type="__TEXT" path="C:&#92;Program Files (x86)&#92;Adobe&#92;Adobe Premiere Pro CS4&#92;CrashReporter.dll"/><br /><binaryImage start="0x6d580000" end="0x6d628000" type="__TEXT" path="C:&#92;WINDOWS&#92;system32&#92;dbghelp.dll"/><br /><binaryImage start="0x77ba0000" end="0x77bfa000" type="__TEXT" path="C:&#92;WINDOWS&#92;SysWOW64&#92;msvcrt.dll"/><br /><binaryImage start="0x77b90000" end="0x77b98000" type="__TEXT" path="C:&#92;WINDOWS&#92;SysWOW64&#92;version.dll"/><br /><binaryImage start="0x005d0000" end="0x0066b000" type="__TEXT" path="C:&#92;WINDOWS&#92;SysWOW64&#92;advapi32.dll"/><br /><binaryImage start="0x7da20000" end="0x7db00000" type="__TEXT" path="C:&#92;WINDOWS&#92;SysWOW64&#92;rpcrt4.dll"/><br /><binaryImage start="0x7d8d0000" end="0x7d920000" type="__TEXT" path="C:&#92;WINDOWS&#92;SysWOW64&#92;secur32.dll"/><br /><binaryImage start="0x00670000" end="0x0067f000" type="__TEXT" path="C:&#92;Program Files (x86)&#92;Adobe&#92;Adobe Premiere Pro CS4&#92;LogUtils.dll"/><br /><binaryImage start="0x7c8d0000" end="0x7d0cf000" type="__TEXT" path="C:&#92;WINDOWS&#92;SysWOW64&#92;shell32.dll"/><br /><binaryImage start="0x7d800000" end="0x7d890000" type="__TEXT" path="C:&#92;WINDOWS&#92;SysWOW64&#92;gdi32.dll"/><br /><binaryImage start="0x7d930000" end="0x7da00000" type="__TEXT" path="C:&#92;WINDOWS&#92;SysWOW64&#92;user32.dll"/><br /><binaryImage start="0x00690000" end="0x00