The trial does not support any flavor of MPEG.
The guy I was on support with said that the Turquoise screen showing over the video has nothing to do with the trial version. What could be causing that Turquoise screen over the video/picture? It makes it impossible to do video editing. please give me some ideas to go off of.
1. Video source codex: AVI
a. Premiere Pro CS4
c. No updates have been made.
2. Windows Vista Ultimate 32 bit, with service pack 1, Windows
3. AMD Turion 2.2 GHz Core 2 Duo Processor
4. 2 GB Ram DDR2
5. ATI Radeon® X1200
6. 1 Monitor, LCD attached to laptop
7. Built in sound
8. 1 Hard Drive, 250GB total, 185 GB remaining
9. i.LINK(tm) IEEE-1394 Firewire port
10. Adobe Premiere Pro CS4
11. No plugins have been installed pertaining to Adobe Premiere
12. No Error message, just Turquoise screen over video
13. I am going to File, Import, and then importing a video .AVI file. Once the video is loaded into the project bin, I test the video in the project bin's mini display monitor. It works perfectly fine there. However, when I drag and drop the media from the bin to the time line, the Turquoise screen shows up in the projects main preview monitor.
14. When I had CS3, this never occured. It only seems to be happening in CS4. I believe this is a settings issue.
15. I have tried looking into the settings, but I have not changed anything in the settings. I have tried importing multiple media formats, however it has done the same thing with all of them. I have also called support, however they said they do not have support for trial versions.
What codec is the AVI? AVI is just a wrapper, like saying you have a car. I want to know what kind of car you have (model, year and type).
How do I find out? The thing is though, these clips worked fine on CS3. But how do I find out the codec?
Gspot as was indicated in the link I gave you, last point.
the codec is dvsd, name: DVC/DV Video
dv type 2 avi
multipart openDML AVI
this video was made in adobe premiere cs3.
Do you have the same problems on the laptop screen? If not, it suggests an ATI driver problem or setting.
no, nothing other than the video monitor in adobe premiere. What do I do?
this would not have anything to do with the fact that this is a trial version, right?
DV AVI type2 is not limited in the trial version. This is something else, possibly related to the second monitor and the ATI driver.
So, what should I do? I only have 1 monitor. Should I mess around with the display settings on the computer? Can you give me any specifics? I have Windows Vista Ultimate.
Is this something within the computer settings, or is this something within the program's settings?
Did I misinterpret this:
> 1 Monitor, LCD attached to laptop
I thought you meant 1 monitor AND 1 laptop screen.
This shows again you have to be very accurate in stating what is obvious for you may not be for others.
Are your video drivers up to date? I mean from the ATI site, not Toshiba or whatever, since they usually are over a year behind with driver updates.
Here is some more information:
Under Display settings:
-Generic PnP Monitor on ATI Radeon X1200
-Monitor "1" is selected
-Colors: "Highest 32 bit"
-Resolution: 1280 by 800 pixels
Under Advanced settings:
Chip type: ATI Radeon X1200 series (0x791F)
DAC Type: Internal DAC (400MHz)
Adapter String: ATI Radeon X1200
Bios information: RS690
Total Available Graphics memory: 831 MB
Dedicated Video Memory: 128 MB
System Video memory: 0 MB
Shared System memory: 703 MB
Driver is up to date.
Device type: Display Adapters
Location: PCI bus 1, device 5, function 0
This device is working properly.
Hopefully you can make something out of this? Thank you.
I went to the drivers tab and clicked on "update driver" and it went online and searched. i'm sorry for the confusion. My apologies about that. Should I go to the ATI website anyways?
Yes. Check your current driver version and download a newer version if available. BTW, is 1280x800 resolution not below the minimum requirements for CS4? I can't remember, but I thought it was higher.
The requirement is 1280 by 900. I have 1280 by 800. But would this make such a big difference? One thing i forgot to mention that might of been important is the fact that I had CS4 on my laptop a while ago as well. Premiere worked fine then. I was using After Effects too. This is what happened.
I was using after effects to make a motion graphic logo thing. I exported the After Effects in AVI. Then I imported it into Adobe Premiere CS4. When I imported that after effects project in AVI into premiere, that same turqoiuse screen showed up. So, I deleted it. However, regular video footage still worked fine. And then I had to restore my laptop because i had something wrong with it. When I reinstalled it (yesterday) all that has been appearing is the same turqoiuse screen.
Sorry i did not mention that. Let me know if you can come up with any conclusions. or if you need to find out more information.
Look like a good time for a reformat and re-install of OS and software. I assume you have a slipstreamed DVD ready for just that purpose?
That's what I am telling you. I did that yesterday. I restored my whole computer yesterday. Which implies it must be a setting somewhere a long the line? or i need to update the driver? the fact that it was working before on the same resolution means that its not about the resolution, right?
I'm not going through the whole process of restoring everything all over again. (That's what I did yesterday)
If you did that correctly, you may have a hardware problem. Return the Toshiba for repair.
I'm having the same thing happen on a dell. I don't think its a computer issue.
There seems to be a recurring issue with the Program Monitor in Premiere and embedded graphics cards in laptops, particularly in later OS's. I've witnessed this 3 times and heard about it second hand a number of times on this forum.
In my experience, it is often linked with a video driver issue on the machine. On one occasion, the latest driver from the machine vendor fixed the issue, on another occasion the latest driver from the Graphics card vendor (Intel) fixed the issue, on the third occasion (a 12" Dell), there simply was no solution.
May I ask, is the Graphics Card Memory shared with the machine memory? You can have a look in the BIOS. You may be able to increase the amount of RAM set aside by the BIOS for the graphics card. This might be clutching at straws but it may be worth a try.
There may be some settings in your graphics card you can tweak/play with. The section you're particularly interested in will be called "Video Overlay" or just "Overlay".
best of luck.
Here is a similar THREAD, and down it a bit, I have linked to You might want to follow those.