I am starting to get really nervous. After a rather frustrating Adobe support call, I am now staring at the TechNote on Freezes in Vista for PP CS4. They all look scary options. So before I try any, I thought I would try here.
FYI, I am not an overly confident computer user. Just enough to get into trouble. I am also not an editor, but I am editing work projects. I am an ex Avid user.
Thank you for any assistance.
1. System hangs/freezes when I go File>Export>Media. (I can send to Encore though via the link.)
2. System hangs/freezes doing anything after 2 hrs of having PP open.
System: (pls let me know if you need more info than below).
Time of this report: 1/29/2009, 17:42:48
Operating System: Windows Vista Home Premium (6.0, Build 6000) (6000.vista_gdr.080917-1612)
Language: English (Regional Setting: English)
System Manufacturer: Hewlett-Packard
System Model: HP Pavilion dv2000 (GG194PA#ABG)
BIOS: Ver 1.00PARTTBLh
Processor: Intel(R) Core(TM)2 CPU T5300 @ 1.73GHz (2 CPUs), ~1.7GHz
Memory: 2046MB RAM
Page File: 1155MB used, 3168MB available
Windows Dir: C:\Windows
DirectX Version: DirectX 10
DX Setup Parameters: Not found
DxDiag Version: 6.00.6000.16386 32bit Unicode