ImporterProcessServer.exe has stopped working

Report · Jan 28, 2009

Hello,

I have had so many problems trying to export an eight minute video that I created. I was hoping to finish it for the people I created it for tonight, so I could give it to them tomorrow, but all I have had is one problem after another with Premiere Pro CS4.

My latest problem is this error message that comes up nearly every time I try to work in Premiere CS4.

***************************************************************************

ImporterProcessServer.exe has stopped working

A problem caused the program to stop working correctly. Windows will close the program and notify you if a solution is available.

***************************************************************************

One of my video files has no audio, I keep getting the error message above, and so on.

How is one supposed to get any work done with all these errors and problems?

Help would be appreciated.

Sherif Osman

Report · Jan 29, 2009

Look here and supply details as outlined at the bottom.

Report · Oct 15, 2010

First Post and I'm going to try to follow the guidelines I'm not the user of Premier, just the guy that was called to help fix it. My operator is not comfortable with actually fixing the system and I am primarliy a hardware tech.

Same issue as many others and have not found a viable fix yet.

Faulting application importerprocessserver.exe, version 0.0.0.0, faulting module imagerenderer.dll, version 4.2.1.0, fault address 0x000f9088.

Codec as listed from GSpot:

¤     Video    AVI Decompressor    {CF49D4E0-1115-11CE-B03A-0020AF0BA770}    0x00600000    quartz.dll
-
ACM    FmtTag: 0x0011        IMA ADPCM CODEC for MSACM    msacm.imaadpcm    0x00200000    quartz.dll --> imaadp32.acm
ACM    FmtTag: 0x0002        Microsoft ADPCM CODEC for MSACM    msacm.msadpcm    0x00200000    quartz.dll --> msadp32.acm
ACM    FmtTag: 0x0006        Microsoft CCITT G.711 (A-Law and u-Law) CODEC for MSACM    msacm.msg711    0x00200000    quartz.dll --> msg711.acm
ACM    FmtTag: 0x0007        Microsoft CCITT G.711 (A-Law and u-Law) CODEC for MSACM    msacm.msg711    0x00200000    quartz.dll --> msg711.acm
ACM    FmtTag: 0x0031        Microsoft GSM 6.10 Audio CODEC for MSACM    msacm.msgsm610    0x00200000    quartz.dll --> msgsm32.acm
ACM    FmtTag: 0x0022        DSP Group TrueSpeech(TM) Audio Codec for MSACM V3.50    msacm.trspch    0x00200000    quartz.dll --> tssoft32.acm
ACM    FmtTag: 0x0042        Microsoft G.723.1 CODEC for MSACM    msacm.msg723    0x00200000    quartz.dll --> msg723.acm
ACM    FmtTag: 0x0160        Windows Media Audio    msacm.msaudio1    0x00200000    quartz.dll --> msaud32.acm
ACM    WMAudioV2    Windows Media Audio    msacm.msaudio1    0x00200000    quartz.dll --> msaud32.acm
ACM    ACELPnet    Audio codec for MS ACM    msacm.sl_anet    0x00200000    quartz.dll --> sl_anet.acm
ACM    FmtTag: 0x0402        Indeo® audio software    msacm.iac2    0x00200000    quartz.dll --> iac25_32.ax
ACM    FmtTag: 0x0055        MPEG Layer-3 Audio Codec for MSACM    msacm.l3acm    0x00200000    quartz.dll --> l3codeca.acm
ACM    FmtTag: 0x0215        Ulead DV Audio ACM Driver    msacm.dvacm    0x00200000    quartz.dll --> dvacm.acm
ACM    FmtTag: 0x0216        Ulead DV Audio ACM Driver    msacm.dvacm    0x00200000    quartz.dll --> dvacm.acm
ACM    FmtTag: 0x028e        Messenger Audio Codec    msacm.siren    0x00200000    quartz.dll --> sirenacm.dll
ACM    FmtTag: 0x0075        Voxware 32 bit ACM Driver for Windows    msacm.voxacm150    0x00200000    quartz.dll --> vct32150.acm
ACM    FmtTag: 0x0074        Voxware 32 bit ACM Driver for Windows    msacm.voxacm150    0x00200000    quartz.dll --> vct32150.acm
DMO     WMVA        WMVideo Advanced Decoder DMO    {03BE3AC4-84B7-4E0E-A78D-D3524E60395A}    0x00800001    qasf.dll --> wmvadvd.dll
DMO     MP4S        Mpeg4s Decoder DMO    {2A11BAE2-FE6E-4249-864B-9E9ED6E8DBC2}    0x00800001    qasf.dll --> MP4SDECD.dll
DMO    MSS1    WMV Screen decoder DMO    {7BAFB3B1-D8F4-4279-9253-27DA423108DE}    0x00800001    qasf.dll --> WMVSDECD.dll
DMO    WMV1    WMVideo Decoder DMO    {82D353DF-90BD-4382-8BC2-3F6192B76E34}    0x00800001    qasf.dll --> WMVDECOD.dll
DMO     MP43        Mpeg43 Decoder DMO    {CBA9E78B-49A3-49EA-93D4-6BCBA8C4DE07}    0x00800001    qasf.dll --> MP43DECD.dll
DMO     MPG4        Mpeg4 Decoder DMO    {F371728A-6052-4D47-827C-D039335DFE0A}    0x00800001    qasf.dll --> MPG4DECD.dll
DMO    FmtTag: 0x0160        WMAudio Decoder DMO    {2EEB4ADF-4578-4D10-BCA7-BB955F56320A}    0x00800800    qasf.dll --> wmadmod.dll
DMO    WMAudioV9    WMAPro over S/PDIF DMO    {5210F8E4-B0BB-47C3-A8D9-7B2282CC79ED}    0x00000000    qasf.dll --> wmadmod.dll
DMO    WMSP1    WMA Voice Decoder DMO    {874131CB-4ECC-443B-8948-746B89595D20}    0x00000000    qasf.dll --> wmspdmod.dll
DSH    DOLBY_AC3    MainConcept Layer II Audio Decoder    {2F75E451-A88C-4939-BFE5-D92D48C102F2}    0x50000000    mcl2ad.ax
DSH    MPEG2_VIDEO    nanocosmos MPEG-2 Video Decoder Filter 2    {BCF9A35A-CD1F-4D4A-AD6D-0A13DCB132C9}    0x40000002    nmpvdec2.ax
DSH    MPEG1Packet    MPEG Video Decoder    {FEB50740-7BEF-11CE-9BD9-0000E202599C}    0x40000001    quartz.dll
DSH    MPEG1Packet    MPEG Audio Decoder    {4A2286E0-7BEF-11CE-9BD9-0000E202599C}    0x03680001    quartz.dll
DSH    FmtTag: 0x0055        MPEG Layer-3 Decoder    {38BE3000-DBF4-11D0-860E-00A024CFEF6D}    0x00810000    l3codecx.ax
DSH    None    MainConcept MPEG Demultiplexer    {136DCBF5-3874-4B70-AE3E-15997D6334F7}    0x00800200    mcmpgdmx.ax
DSH    WMAudioV2    Windows Media Audio Decoder    {22E24591-49D0-11D2-BB50-006008320064}    0x00800001    msadds32.ax
DSH    ACELPnet    ACELP.net Sipro Lab Audio Decoder    {4009F700-AEBA-11D1-8344-00C04FB92EB7}    0x00800001    acelpdec.ax
DSH    MPEG1Packet    MainConcept MPEG-2 Video Decoder    {BC4EB321-771F-4E9F-AF67-37C631ECA106}    0x00800001    mcm2vd.ax
DSH    MSS1    Microsoft Screen Video Decompressor    {3301A7C4-0A8D-11D4-914D-00C04F610D24}    0x00800000    msscds32.ax
DSH    WMV1    Windows Media Video Decoder    {4FACBBA1-FFD8-4CD7-8228-61E2F65CB1AE}    0x00800000    wmvds32.ax
DSH    WMV2    Windows Media Video Decoder    {521FB373-7654-49F2-BDB1-0C6E6660714F}    0x00800000    wmv8ds32.ax
DSH     XVID        XviD MPEG-4 Video Decoder    {64697678-0000-0010-8000-00AA00389B71}    0x00800000    xvid.ax
DSH     MPG4        Microsoft MPEG-4 Video Decompressor    {82CCD3E0-F71A-11D0-9FE5-00609778EA66}    0x00800000    mpg4ds32.ax
DSH    DVSD    DV Video Decoder    {B1B77C00-C3E4-11CF-AF79-00AA00B67A42}    0x00800000    qdv.dll
DSH    MPEG2_AUDIO    Nano Audio Filter    {F40B07D5-017C-4778-B71C-7B07EC01A193}    0x00800000    nanoAudioNull.ax
DSH     IV50        Indeo® video 5.10 Decompression Filter    {30355649-0000-0010-8000-00AA00389B71}    0x00640000    ir50_32.dll
DSH     IV41        Indeo® video 4.4 Decompression Filter    {31345649-0000-0010-8000-00AA00389B71}    0x00640000    ir41_32.ax
DSH    MJPG    AVI Draw    {A888DF60-1E90-11CF-AC98-00AA004C0FA9}    0x00600064    quartz.dll
DSH    AUXLine21Data    Line 21 Decoder 2    {E4206432-01A1-4BEE-B3E1-3702C8EDC574}    0x00600002    quartz.dll
DSH     TM20        TrueMotion 2.0 Decompressor    {4CB63E61-C611-11D0-83AA-000092900184}    0x00600001    tm20dec.ax
DSH    Stream    Canon Mov File Parser Filter    {4D9F3406-535E-42B0-96B7-3FD914DC4D68}    0x00600001    CanonH264Filter.ax
DSH     AVC1        Canon H.264 Decode Filter 1.3    {B7215EE3-AF54-433F-9D2F-2264916984F6}    0x00600001    CanonH264Filter.ax
DSH        BDA MPEG2 Transport Information Filter    {FC772AB0-0C7F-11D3-8FF2-00A0C9224CF4}    0x00600000    psisrndr.ax
DSH        MPEG-2 Sections and Tables    {C666E115-BB62-4027-A113-82D643FE2D99}    0x00600000    mpeg2data.ax
DSH    Audio    Decrypt/Tag    {C4C4C4F2-0049-4E2B-98FB-9537F6CE516D}    0x00600000    encdec.dll
DSH    Video    Nero PresentationGraphics Decoder    {56BF8CF2-B1F7-4D52-B177-84421448DEEE}    0x00600000    NeBDGraphic.ax
DSH    VPVideo    Video Port Manager    {6F26A6CD-967B-47FD-874A-7AED2C9D25A2}    0x00600000    quartz.dll
DSH    MPEG2_VIDEO    Nero DVD Decoder    {7F5B56DC-5A68-4298-A023-5F4BEF2CE896}    0x00600000    NeVideo.ax
DSH    MPEG2_VIDEO    Nero Video Decoder    {F8777E65-5755-4E49-9237-8D98F0C2499F}    0x00600000    NeVideo.ax
DSH    None    Ulead Ogg Parser    {08405FD6-CB7C-4EBA-8225-E38A3FF1CA13}    0x00600000    ulOggParserFilter.ax
DSH    MPEG1AudioPayload    Nero Audio Decoder 2    {090A8B7A-6EA9-4426-830F-665E9B4420B4}    0x00600000    NeAudio2.ax
DSH    Avi    AVI Splitter    {1B544C20-FD0B-11CE-8C63-00AA0044B51E}    0x00600000    quartz.dll
DSH    FmtTag: 0x00ff        "MainConcept (Adobe2) AAC Decoder"    {214CD0D1-FC06-41B1-8BB8-84DA4CFB17D9}    0x00600000    ** File Missing: "C:\Program Files\Adobe\Adobe Premiere Pro CS4\ad2daac.ax"
DSH    DOLBY_AC3    AC3 Parser Filter    {280A3020-86CF-11D1-ABE6-00A0C905F375}    0x00600000    mpg2splt.ax
DSH    MJPG    MJPEG Decompressor    {301056D0-6DFF-11D2-9EEB-006008039E37}    0x00600000    quartz.dll
DSH    Video    Hauppauge WinTV Color Format Converter    {32EDFAC2-2540-11D6-919F-00A0CCA0F7C6}    0x00600000    hcwCConv.ax
DSH    Stream    Nero FLV Splitter    {540B80BB-1744-4B2B-8F63-673ABFBBB5FC}    0x00600000    NeFLVSplitter.ax
DSH    WM9_ASF_Undocumented    Windows Media Multiplexer    {63F8AA94-E2B9-11D0-ADF6-00C04FB66DAD}    0x00600000    wmpasf.dll
DSH    Stream    ASX file Parser    {640999A0-A946-11D0-A520-000000000000}    0x00600000    wmpasf.dll
DSH    Stream    NSC file Parser    {640999A2-A946-11D0-A520-000000000000}    0x00600000    wmpasf.dll
DSH    Audio    ACM Wrapper    {6A08CF80-0E18-11CF-A24D-0020AFD79767}    0x00600000    quartz.dll
DSH    AUXLine21Data    Line 21 Decoder    {6E8D4A20-310C-11D0-B79A-00AA003767A7}    0x00600000    qdvd.dll
DSH    TELETEXT    WST Decoder    {70BC06E0-5666-11D3-A184-00105AEF9F33}    0x00600000    wstdecod.dll
DSH    VPVBI    VBI Surface Allocator    {814B9800-1C88-11D1-BAD9-00609744111A}    0x00600000    vbisurf.ax
DSH    MPEG2_TRANSPORT    MPEG-2 Demultiplexer    {AFB6C280-2C41-11D3-8A60-0000F81E0E4A}    0x00600000    mpg2splt.ax
DSH    WM9_ASF_Undocumented    ASF DIB Handler    {B9D1F320-C401-11D0-A520-000000000000}    0x00600000    wmpasf.dll
DSH    ASF_Audio_Media    ASF ACM Handler    {B9D1F321-C401-11D0-A520-000000000000}    0x00600000    wmpasf.dll
DSH    ASF_Video_Media    ASF ICM Handler    {B9D1F322-C401-11D0-A520-000000000000}    0x00600000    wmpasf.dll
DSH    WM9_ASF_Undocumented    ASF URL Handler    {B9D1F323-C401-11D0-A520-000000000000}    0x00600000    wmpasf.dll
DSH    ASF_JFIF_Media    ASF JPEG Handler    {B9D1F324-C401-11D0-A520-000000000000}    0x00600000    wmpasf.dll
DSH    ASF_Degradable_JPEG_Media    ASF DJPEG Handler    {B9D1F325-C401-11D0-A520-000000000000}    0x00600000    wmpasf.dll
DSH    LMRT    ASF embedded stuff Handler    {B9D1F32E-C401-11D0-A520-000000000000}    0x00600000    wmpasf.dll
DSH    Video    Nero InteractiveGraphics Decoder    {D4202D1F-8377-4F7D-BDBB-7D77FE4E34C5}    0x00600000    NeBDGraphic.ax
DSH    QTMovie    QuickTime Movie Parser    {D51BD5A0-7548-11CF-A520-0080C77EF58A}    0x00600000    quartz.dll
DSH    Video    Nero Thumbnail Decoder    {D95F404D-82C1-44FC-A0E4-0E080975B283}    0x00600000    NeBDThumbnail.ax
DSH    Stream    Nero MP4 Splitter    {E5DE60A7-8C6A-4D84-8F6E-DDA41935161E}    0x00600000    NeMP4Splitter.ax
DSH    QTRpza    QT Decompressor    {FDFE9681-74A3-11D0-AFA7-00AA00B67A42}    0x00600000    quartz.dll
DSH    Video    "MainConcept (Adobe2) H.264/AVC Decoder"    {FF890B41-A4C5-4B19-87CF-65D86EC12F1C}    0x00600000    ** File Missing: "C:\Program Files\Adobe\Adobe Premiere Pro CS4\ad2dsh264.ax"
DSH    MPEG1System    MPEG-I Stream Splitter    {336475D0-942A-11CE-A870-00AA002FEAB5}    0x00600000    quartz.dll
DSH    DVSD    DV Splitter    {4EB31670-9FC6-11CF-AF6E-00AA00B67A42}    0x00600000    qdv.dll
DSH    Stream    Nero Splitter    {1B079345-4571-495B-9208-EE14570E1A2E}    0x00600000    NeSplitter.ax
DSH    MPEG2_PROGRAM    MPEG-2 Splitter    {3AE86B20-7BE8-11D1-ABE6-00A0C905F375}    0x005fffff    mpg2splt.ax
DSH    MPEG1Packet    "MainConcept (Adobe2) MPEG Audio Decoder"    {25AD5730-4DE0-4CF8-952A-2AEF53AC4321}    0x005fffff    ** File Missing: "C:\Program Files\Adobe\Adobe Premiere Pro CS4\ad2mcdsmpeg.ax"
DSH    MPEG1Packet    "MainConcept (Adobe2) MPEG Video Decoder"    {25AD5740-4DE0-4CF8-952A-2AEF53AC4321}    0x005fffff    ** File Missing: "C:\Program Files\Adobe\Adobe Premiere Pro CS4\ad2mcdsmpeg.ax"
DSH    MPEG1System    "MainConcept (Adobe2) MPEG Splitter"    {25AD5720-4DE0-4CF8-952A-2AEF53AC4321}    0x005fffff    ** File Missing: "C:\Program Files\Adobe\Adobe Premiere Pro CS4\ad2mcspmpeg.ax"
DSH    PCM    Indeo® audio software    {B4CA2970-DD2B-11D0-9DFA-00AA00AF3494}    0x00500000    iac25_32.ax
DSH    MPEG1System    Ulead MPEG Splitter    {CF957F20-77FE-4192-A59F-95CA43BD04BA}    0x00400002    ulspmpeg.ax
DSH    RGB8    Color Space Converter    {1643E180-90F5-11CE-97D5-00AA0055595A}    0x00400001    quartz.dll
DSH    Video    Windows Media Update Filter    {B6353564-96C4-11D2-8DDB-006097C9A2B2}    0x00400000    wmpasf.dll
DSH    Stream    XML Playlist    {D51BD5AE-7548-11CF-A520-0080C77EF58A}    0x00400000    wmpasf.dll
DSH     QDMC        Nero QuickTime(tm) Audio Decoder    {05E032C2-C4D8-4F21-8272-5179BAAE41B7}    0x00400000    NeQTDec.ax
DSH    DVD_SUBPICTURE    Nero Subpicture Decoder    {06CBC9D1-92B8-41FA-B4A7-D841A0C13422}    0x00400000    NeSubpicture.ax
DSH    RGB8    VGA 16 Color Ditherer    {1DA08500-9EDC-11CF-BC10-00AA00AC74F6}    0x00400000    quartz.dll
DSH    Stream    SAMI (CC) Parser    {33FACFE0-A9BE-11D0-A520-00A0D10129C0}    0x00400000    quartz.dll
DSH    DOLBY_AC3    InterVideo NonCSS Audio Decoder for Hauppauge    {3B494EFC-672B-419B-84AC-5B5581EC96D3}    0x00400000    IviAudio_Hauppauge.ax
DSH        Nero Resize    {3D0A27C9-B4D6-487B-AFE4-E3CABD4B81F9}    0x00400000    NeResize.ax
DSH     ZYGO        Nero QuickTime(tm) Video Decoder    {8F7A50F6-6B6D-4C26-81CE-92CCBC3E411F}    0x00400000    NeQTDec.ax
DSH    PCM    Ulead OggVorbis Encoder    {973784FB-4EA9-47D1-99B8-6F7A4701BB3E}    0x00400000    ulOggVorbisEncoderFilter.ax
DSH    Video    Overlay Mixer2    {A0025E90-E45B-11D1-ABE9-00A0C905F375}    0x00400000    qdvd.dll
DSH    DOLBY_AC3    Ulead MPEG Audio Decoder    {CF957F30-77FE-4192-A59F-95CA43BD04BA}    0x00400000    ulDVDAudio.ax
DSH    MPEG1Packet    Ulead MPEG Video Decoder    {CF957F40-77FE-4192-A59F-95CA43BD04BA}    0x00400000    uldsmpeg.ax
DSH    WAVE    Wave Parser    {D51BD5A1-7548-11CF-A520-0080C77EF58A}    0x00400000    quartz.dll
DSH    Midi    MIDI Parser    {D51BD5A2-7548-11CF-A520-0080C77EF58A}    0x00400000    quartz.dll
DSH    Stream    Multi-file Parser    {D51BD5A3-7548-11CF-A520-0080C77EF58A}    0x00400000    quartz.dll
DSH    File    File stream renderer    {D51BD5A5-7548-11CF-A520-0080C77EF58A}    0x00400000    quartz.dll
DSH    Stream    Nero Ogg Splitter    {E5C438A0-3224-4019-A442-A68D6838E792}    0x00400000    NeOggSplitter.ax
DSH    Audio    Ulead OggVorbis Decoder    {F4453C84-C133-43F2-9E12-A9AB4B1422FE}    0x00400000    ulOggVorbisDecoderFilter.ax
DSH    MPEG2_VIDEO    Nero Video Decoder HD    {8E7AD997-9170-4EFE-826F-BA52DD9160B3}    0x00400000    NeVideoHD.ax
DSH    None    MainConcept Stream Parser    {DEE56715-7081-4D57-91A7-984AE2712268}    0x00400000    mcmpgdmx.ax
DSH    MPEG2_VIDEO    InterVideo NonCSS Video Decoder for Hauppauge    {3E0D4870-FD59-441A-A9D1-01BA350E634C}    0x00400000    IviVideo_Hauppauge.ax
DSH    MJPG    Canon MDP Motion-JPEG Decoder    {442D8A41-3935-474F-B8ED-E5EE1EDB0D35}    0x00200001    CanonMDPMJPEGDecoder.ax
DSH    MJPG    Canon Motion-JPEG Decoder    {8D2A4FD7-01D3-4D44-A1F4-A699DCA75A6A}    0x00200001    CanonMJPEGDecoder.ax
DSH    DOLBY_AC3    Ulead DVD Audio decoder 2    {AAB9D072-4326-48E3-A11A-BE93442E5F86}    0x00200001    ulDVDAudio.ax
DSH    IYUV    Canon H.264 Encoder 1.1    {C894C63B-292B-4A2A-B5E1-75AC3D68FB03}    0x00200001    CanonH264Encoder.ax
DSH    Video    Nero Video Analyzer    {45EFC186-34BE-4751-A9C0-464E906EEE05}    0x00200000    NeVideoAnalyzer.ax
DSH        Nero Scene Detector 2    {537E48F3-08A0-490D-947E-F62958F3050A}    0x00200000    NeSceneDetector.ax
DSH    Stream    Nero Digital File Writer 8    {0000001A-7587-4057-9F31-06ACC8E34ADD}    0x00200000    NeNDMux.ax
DSH     NDIG        Nero Digital Null Renderer 8    {0000001C-7587-4057-9F31-06ACC8E34ADD}    0x00200000    NeNDMux.ax
DSH     NDIG        Nero Digital Subpicture Enc 8    {0000001E-7587-4057-9F31-06ACC8E34ADD}    0x00200000    NeNDMux.ax
DSH    DVSD    WMT Virtual Renderer    {080D588E-9756-455B-BBDA-E8BCF9EC7769}    0x00200000    WLXVAFilt.dll
DSH        Nero Vobu Generator    {22DFB49C-A24B-486E-AD8C-1641B130FBC1}    0x00200000    NeroVobuGenerator.ax
DSH    PCM    Nero Audio Renderer    {2669D93D-217C-4987-92D3-28065D1405E8}    0x00200000    NeAudioRender.ax
DSH    YV12    Nero Video Renderer    {50F3C809-7417-48EF-8135-1D5791E63B21}    0x00200000    NeVideoRenderer.ax
DSH        Nero Scene Detector    {659C0AFE-4D74-48D2-9471-00E7A2A18B11}    0x00200000    NeSceneDetector.ax
DSH        File Writer    {781C76F5-5F6B-4F84-A987-FE6063313925}    0x00200000    WLXVAFilt.dll
DSH        File writer    {8596E5F0-0DA5-11D0-BD21-00A0C911CE86}    0x00200000    qcap.dll
DSH    DVSD    WMT Virtual Renderer    {930FD02C-BBE7-4EB9-91CF-FC45CC91E3E6}    0x00200000    wmm2filt.dll
DSH    Video    Hauppauge WinTV File Writer    {AA7BB8A0-5659-11D4-98B2-00A0C9EE6FD9}    0x00200000    hcwFWrit.ax
DSH    Video    ASUS VS Sender    {B9E1DF80-F660-41DC-918A-BC57B1D3CD76}    0x00200000    RtpSender.ax
DSH        Dump    {D517CC93-7066-4D06-A2AF-2F4298738C2A}    0x00200000    DvFileWriter.prm
DSH    Avi    AVI Mux    {E2510970-F137-11CE-8B67-00AA00A3F1A6}    0x00200000    qcap.dll
DSH    MPEG1Packet    Ulead MPEG Muxer    {CF957F80-77FE-4192-A59F-95CA43BD04BA}    0x00200000    ulmxmpeg.ax
DSH    PCM    Nero HD Audio Mixer    {62CF5FEF-D5F7-46D5-AAD4-47D09E0CFA21}    0x00200000    NeHDAudioMixer.ax
DSH     NDIG        Nero Digital Muxer 8    {00000014-7587-4057-9F31-06ACC8E34ADD}    0x00200000    NeNDMux.ax
DSH    MPEG2_VIDEO    Hauppauge WinTV MPEG2 Muxer    {1D94B163-4DC8-41BA-8554-90A6EE392271}    0x00200000    hcwmux.ax
DSH    Video    "MainConcept (Adobe2) MPEG Encoder"    {25AD5750-4DE0-4CF8-952A-2AEF53AC4321}    0x00200000    ** File Missing: "C:\Program Files\Adobe\Adobe Premiere Pro CS4\ad2mcesmpeg.ax"
DSH    YUY2    Nero Mpeg2 Encoder    {5F759B5E-E903-4478-8607-25A96BBA3BCB}    0x00200000    NeVCR.ax
DSH    YV12    "MainConcept (Adobe2) H.264 Encoder"    {FF890B51-A4C5-4B19-87CF-65D86EC12F1C}    0x00200000    ** File Missing: "C:\Program Files\Adobe\Adobe Premiere Pro CS4\ad2esh264.ax"
DSH        Nero Sound Switcher    {0467531F-455B-4EDB-826D-F0BD37F09483}    0x00200000    NeSoundSwitch.ax
DSH    Video    WMT VIH2 Fix    {080D0809-7456-4FBC-8493-0D2BF99EA48C}    0x00200000    WLXVAFilt.dll
DSH    Video    Record Queue    {080D11FB-A303-4514-88FE-7DDA4DFE9E4B}    0x00200000    WLXVAFilt.dll
DSH    Video    WMT Switch Filter    {080D1473-5FEA-4029-875C-53EE96549ACC}    0x00200000    WLXVAFilt.dll
DSH    Video    WMT DV Extract    {080D5974-4B61-458B-921B-17628E423713}    0x00200000    WLXVAFilt.dll
DSH    Video    WMT Sample Information Filter    {080DFEE8-4097-4BAB-B7A7-1B11F4958213}    0x00200000    WLXVAFilt.dll
DSH    MPEG1System    nanocosmos MPEG Splitter    {0994D1E8-B697-47DE-B1E3-36D26937D5B4}    0x00200000    nmpgsplt.ax
DSH        Nero AV Synchronizer    {11A18186-A22A-47D3-884A-D48E827209FE}    0x00200000    NeAVSync.ax
DSH    YV12    Nero Frame Capture    {158F81B1-128D-4B78-A384-F53CB41E9AA6}    0x00200000    NeCapture.ax
DSH    Audio    WMT AudioAnalyzer    {1CB1623E-BBEC-4E8D-B2DF-DC08C6F4627C}    0x00200000    wmm2filt.dll
DSH    Video    Indeo® video 5.10 Compression Filter    {1F73E9B1-8C3A-11D0-A3BE-00A0C9244436}    0x00200000    ir50_32.dll
DSH    RGB24    ASUS PFConverter Filter    {20CBEE29-B862-4FD5-BE32-8503F472D8B5}    0x00200000    asus_converter.ax
DSH    RGB24    "MainConcept (Adobe2) MPEG Video Encoder"    {25AD5760-4DE0-4CF8-952A-2AEF53AC4321}    0x00200000    ** File Missing: "C:\Program Files\Adobe\Adobe Premiere Pro CS4\ad2mcevmpeg.ax"
DSH    PCM    "MainConcept (Adobe2) MPEG Audio Encoder"    {25AD5770-4DE0-4CF8-952A-2AEF53AC4321}    0x00200000    ** File Missing: "C:\Program Files\Adobe\Adobe Premiere Pro CS4\ad2mceampeg.ax"
DSH    MPEG1Video    "MainConcept (Adobe2) MPEG Multiplexer"    {25AD5780-4DE0-4CF8-952A-2AEF53AC4321}    0x00200000    ** File Missing: "C:\Program Files\Adobe\Adobe Premiere Pro CS4\ad2mcmuxmpeg.ax"
DSH        Nero Subtitle    {274BE561-F2B8-4823-96C0-32509B1AB91A}    0x00200000    NeSubtitle.ax
DSH    Video    WMT Format Conversion    {2D20D4BB-B47E-4FB7-83BD-E3C2EE250D26}    0x00200000    wmm2filt.dll
DSH        Nero Teletext Decoder    {2E729C82-400D-4F25-A85A-E49CD5B48EE2}    0x00200000    NeTeletext.ax
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DSH    Video    WMT Black Frame Generator    {2EA10031-0033-450E-8072-E27D9E768142}    0x00200000    wmm2filt.dll
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DSH        DV Scenes    {37B77C6A-195D-4061-A02D-627D5E1F7390}    0x00200000    NVDV.dll
DSH    Video    Render Dib New    {40AF8200-4E6E-11D4-878D-00C0F6B0D1A7}    0x00200000    ezrgb24.ax
DSH        Nero Colorspace Converter    {43853932-E07F-41F3-97F8-9596B96BE782}    0x00200000    NeColorspace.ax
DSH    Video    Deinterlace Filter    {463D645D-48F7-11D4-8464-0008C782A257}    0x00200000    deinterlace.ax
DSH    RGB24    Canon Motion-JPEG Encoder    {46FBA106-9C1E-4798-B3DD-5A38DCDAD0DA}    0x00200000    CanonMJPEGEncoder.ax
DSH    Video    nanocosmos NullTransFilter    {470A0D41-2D9A-4B5C-A5CB-A01DAAA61BC8}    0x00200000    nNullTrans.ax
DSH        Minimal Null    {4F098147-711C-45B2-ADA6-AB79A1131B7E}    0x00200000    hcwNull.ax
DSH    RGB24    Bitmap Generate    {4F3E50BD-A9D7-4721-B0E1-00CB42A0A747}    0x00200000    wmm2filt.dll
DSH    Video    WMT VIH2 Fix    {586FB486-5560-4FF3-96DF-1118C96AF456}    0x00200000    wmm2filt.dll
DSH    Video    Record Queue    {5B4B05EB-1F63-446B-AAD1-E10A34D650E0}    0x00200000    wmm2filt.dll
DSH    Video    Nero PS Muxer    {64DD77FA-C36C-4ADF-840D-53743C64A70A}    0x00200000    NePSMuxer.ax
DSH        Nero Elementary Stream Parser    {6C2DA972-C8F1-4124-9C08-A4535B2D20CF}    0x00200000    NeESParser.ax
DSH    Video    Frame Eater    {6C68955E-F965-4249-8E18-F0977B1D2899}    0x00200000    wmm2filt.dll
DSH    PCM    Nero Audio Transcoder    {71DF6E78-06CB-49B1-9C44-4D0ABBB56CE7}    0x00200000    NeTranscoder.ax
DSH        Nero Deinterlace    {7B06BD3A-A226-4268-B9FF-3175C567EB0B}    0x00200000    NeDeinterlace.ax
DSH    Video    Nero TS Muxer    {7C6FEAB0-DAB9-4216-81AC-1D9CACAC9E8D}    0x00200000    NeTSMuxer.ax
DSH        Nero Framerate Converter    {7E6348C9-3315-4B81-8E66-129BBC6F446F}    0x00200000    NeFramerate.ax
DSH    Video    WMT Sample Information Filter    {7F1232EE-44D7-4494-AB8B-CC61B10E21A5}    0x00200000    wmm2filt.dll
DSH    Video    Canon Custom Resizer SaveMode    {809853B7-D72F-46B6-AC2B-723DDED8AC38}    0x00200000    CanonDESResizer.ax
DSH    RGB32    Canon Image Rotation Filter    {88BF3C2B-D712-41C2-841D-3258B0591360}    0x00200000    CanonRotateFilter.dll
DSH    Video    WMT Log Filter    {92883667-E95C-443D-AC96-4CACA27BEB6E}    0x00200000    wmm2filt.dll
DSH    Video    Hauppauge WinTV SnapShot    {9C7F5DC0-6ED1-11D4-98B2-00A0C9EE6FD9}    0x00200000    hcwSnap.ax
DSH        ULead Infinite Pin Tee    {9D35EDAD-0E77-41E6-9F75-E66FFDF5C3A2}    0x00200000    UInfTee.ax
DSH    PCM    Nero MP3 Encoder    {A2735BEC-46BC-4082-99B9-F459F2E783FF}    0x00200000    NeMp3Encoder.ax
DSH    Stream    Nero Audible Decoder    {AA2E3476-56ED-473C-85A2-27C1B04D724D}    0x00200000    NeAudible.ax
DSH    Video    WMT DirectX Transform Wrapper    {AECF5D2E-7A18-4DD2-BDCD-29B6F615B448}    0x00200000    wmm2filt.dll
DSH    PCM    G.711 Codec    {AF7D8180-A8F9-11CF-9A46-00AA00B7DAD1}    0x00200000    g711codc.ax
DSH        Canon Actual Data Length Setter    {B4124EAD-A7CE-46DC-AA43-A34C609AA003}    0x00200000    CanonActualDataLengthSetter.ax
DSH    Video    9x8Resize    {BC0D69A8-0923-4EEE-9375-9239F5A38B92}    0x00200000    wmm2filt.dll
DSH    Video    WIA Stream Snapshot Filter    {BC7ACB90-622B-11D2-829D-00C04F8EC183}    0x00200000    wiasf.ax
DSH    Video    Allocator Fix    {C0D076C5-E4C6-4561-8BF4-80DA8DB819D7}    0x00200000    wmm2filt.dll
DSH        SampleGrabber    {C1F400A0-3F08-11D3-9F0B-006008039E37}    0x00200000    qedit.dll
DSH    Video    WMT Interlacer    {C6CB1FE3-B05E-4F0E-818F-C83ED5A0332F}    0x00200000    wmm2filt.dll
DSH    Video    H263 Encode Filter    {C9076CE2-FB56-11CF-906C-00AA00A59F69}    0x00200000    h263_32.ax
DSH    Video    Canon Resizer    {CF52F5EC-257B-4D0A-AB8D-34E79A821E0E}    0x00200000    CanonResizer.ax
DSH    PCM    Ulead MPEG Audio Encoder    {CF957F70-77FE-4192-A59F-95CA43BD04BA}    0x00200000    uleaMPEG.ax
DSH    RGB24    Uncompressed Domain Shot Detection Filter    {CFFB1FC7-270D-4986-B299-FECF3F0E42DB}    0x00200000    wmm2filt.dll
DSH    Stream    TS Strider    {D48D3155-4688-49B3-B29E-081CDC31809C}    0x00200000    TSStrider.dll
DSH    Video    WMT DV Extract    {E476CBFF-E229-4524-B6B7-228A3129D1C7}    0x00200000    wmm2filt.dll
DSH    Audio    Hauppauge Simulated Stereo    {E6A8DA87-5079-4D53-855B-ECE494F25821}    0x00200000    HCWSST~1.AX
DSH    Video    WMT Switch Filter    {EF105BC3-C064-45F1-AD53-6D8A8578D01B}    0x00200000    wmm2filt.dll
DSH    Audio    WMT Volume    {EFEE43D6-BFE5-44B0-8063-AC3B2966AB2C}    0x00200000    wmm2filt.dll
DSH    PCM    Nero Sound Processor    {F162AD9F-87DC-49AE-B697-F688E51D4E9D}    0x00200000    NeSoundProc.ax
DSH    PCM    Ulead Audio Dual Channel Filter    {F16EB735-3E60-4696-88E3-32610C10D669}    0x00200000    UAudioDCFilter.ax
DSH    Video    Stretch Video    {F44BB2D0-F070-463E-9433-B0CCF3CFD627}    0x00200000    wmm2filt.dll
DSH        Infinite Pin Tee Filter    {F8388A40-D5BB-11D0-BE5A-0080C706568E}    0x00200000    qcap.dll
DSH    UYVY    ASUS ASV2 Video CODEC    {F9038041-ABCC-11D2-AC40-0080C87BE061}    0x00200000    ASUSASV2.ax
DSH    RGB24    "MainConcept (Adobe2) H.264/AVC Video Encoder"    {FF890B61-A4C5-4B19-87CF-65D86EC12F1C}    0x00200000    ** File Missing: "C:\Program Files\Adobe\Adobe Premiere Pro CS4\ad2evh264.ax"
DSH    Video    Indeo® video 4.4 Compression Filter    {A2551F60-705F-11CF-A424-00AA003735BE}    0x00200000    ir41_32.ax
DSH    Audio    IAC2    {6A08CF80-0E18-11CF-A24D-0020AFD79767}    0x00200000    quartz.dll
DSH    Audio    Voxware MetaVoice    {6A08CF80-0E18-11CF-A24D-0020AFD79767}    0x00200000    quartz.dll
DSH    Audio    Voxware MetaSound    {6A08CF80-0E18-11CF-A24D-0020AFD79767}    0x00200000    quartz.dll
DSH    Audio    IMA ADPCM    {6A08CF80-0E18-11CF-A24D-0020AFD79767}    0x00200000    quartz.dll
DSH    Audio    PCM    {6A08CF80-0E18-11CF-A24D-0020AFD79767}    0x00200000    quartz.dll
DSH    Audio    Microsoft ADPCM    {6A08CF80-0E18-11CF-A24D-0020AFD79767}    0x00200000    quartz.dll
DSH    Audio    ACELP.net    {6A08CF80-0E18-11CF-A24D-0020AFD79767}    0x00200000    quartz.dll
DSH    Audio    DSP Group TrueSpeech(TM)    {6A08CF80-0E18-11CF-A24D-0020AFD79767}    0x00200000    quartz.dll
DSH    Audio    Windows Media Audio V1    {6A08CF80-0E18-11CF-A24D-0020AFD79767}    0x00200000    quartz.dll
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DSH    Audio    GSM 6.10    {6A08CF80-0E18-11CF-A24D-0020AFD79767}    0x00200000    quartz.dll
DSH    Audio    DV Audio -- NTSC    {6A08CF80-0E18-11CF-A24D-0020AFD79767}    0x00200000    quartz.dll
DSH    Audio    DV Audio -- PAL    {6A08CF80-0E18-11CF-A24D-0020AFD79767}    0x00200000    quartz.dll
DSH    Audio    Messenger Audio Codec    {6A08CF80-0E18-11CF-A24D-0020AFD79767}    0x00200000    quartz.dll
DSH    Audio    Microsoft G.723.1    {6A08CF80-0E18-11CF-A24D-0020AFD79767}    0x00200000    quartz.dll
DSH    Audio    CCITT A-Law    {6A08CF80-0E18-11CF-A24D-0020AFD79767}    0x00200000    quartz.dll
DSH    Audio    CCITT u-Law    {6A08CF80-0E18-11CF-A24D-0020AFD79767}    0x00200000    quartz.dll
DSH    Audio    MPEG Layer-3    {6A08CF80-0E18-11CF-A24D-0020AFD79767}    0x00200000    quartz.dll
DSH    PCM    Nero Digital Audio Encoder 8    {0000000D-7587-4057-9F31-06ACC8E34ADD}    0x00200000    NeNDAud.ax
DSH    YV12    Nero Digital Video Enc 8    {0000001F-7587-4057-9F31-06ACC8E34ADD}    0x00200000    NeNDVid.ax
DSH    Video    DvPlayTee    {2993E5DD-6A61-4776-B0FC-AFC4BE152D7C}    0x00200000    DXDVSupport.dll
DSH    Video    Smart Tee    {CC58E280-8AA1-11D1-B3F1-00AA003761C5}    0x00200000    qcap.dll
DSH    DVSD    Nero DV Splitter    {FD000F57-10FA-4358-8512-8A6B7A3146A2}    0x00200000    NeDVSplitter.ax
DSH    PCM    Ulead MP3 Encoder    {53B228EF-E662-4A9A-90A5-CCE40D1E6383}    0x00100000    ** File Missing: C:\Program Files\Common Files\Ulead Systems\MPEG\uleaMP3.ax
DSH    PCM    "MainConcept (Adobe2) AAC Encoder"    {866DFE40-5582-4FA6-B4BC-665781A007E6}    0x00100000    ** File Missing: "C:\Program Files\Adobe\Adobe Premiere Pro CS4\ad2eaac.ax"
DSH    MPEG1System    Hauppauge WinTV MPEG Splitter    {A671EBA0-895B-11D4-98B2-00A0C9EE6FD9}    0x00000000    hcwSplit.ax
REND    LMRT    Internal LMRT Renderer    {3C89D121-6F65-11D1-A520-000000000000}    0x00800001    LMRTREND.dll
REND    ScriptCommand    Internal Script Command Renderer    {48025243-2D39-11CE-875D-00608CB78066}    0x00800001    quartz.dll
REND    Video    Video Renderer    {6BC1CFFA-8FC1-4261-AC22-CFB4CC38DB50}    0x00800001    quartz.dll
REND    Midi    Default MidiOut Device    {07B65360-C445-11CE-AFDE-00AA006C14F4}    0x00800000    quartz.dll
REND    PCM    Default DirectSound Device    {79376820-07D0-11CF-A24D-0020AFD79767}    0x00800000    quartz.dll
REND    Stream    ASX v.2 file Parser    {640999A1-A946-11D0-A520-000000000000}    0x00600000    wmpasf.dll
REND    Stream    .RAM file Parser    {A98C8400-4181-11D1-A520-00A0D10129C0}    0x00600000    wmpasf.dll
REND    URL_STREAM    URL StreamRenderer    {BF0B4B00-8C6C-11D1-ADE9-0000F8754B99}    0x00600000    LMRTREND.dll
REND    Video    Video Renderer    {70E102B0-5556-11CE-97C0-00AA0055595A}    0x00400000    quartz.dll
REND    Video    Full Screen Renderer    {07167665-5011-11CF-BF33-00AA0055595A}    0x00200000    quartz.dll
REND    Video    Video Mixing Renderer 9    {51B4ABF3-748F-4E3B-A276-C828330E926A}    0x00200000    quartz.dll
REND        Null Renderer    {C1F400A4-3F08-11D3-9F0B-006008039E37}    0x00200000    qedit.dll
REND    Midi    Microsoft GS Wavetable SW Synth    {07B65360-C445-11CE-AFDE-00AA006C14F4}    0x00200000    quartz.dll
REND    Audio    SoundMAX HD Audio    {E30629D1-27E5-11CE-875D-00608CB78066}    0x00200000    quartz.dll
REND    Audio    Default WaveOut Device    {E30629D1-27E5-11CE-875D-00608CB78066}    0x00200000    quartz.dll
REND    PCM    DirectSound: HD Audio digital out 2    {79376820-07D0-11CF-A24D-0020AFD79767}    0x00200000    quartz.dll
REND    PCM    DirectSound: SoundMAX HD Audio    {79376820-07D0-11CF-A24D-0020AFD79767}    0x00200000    quartz.dll
REND    Audio    HD Audio digital out 2    {E30629D1-27E5-11CE-875D-00608CB78066}    0x00200000    quartz.dll
VFW    CFHD    CineForm HD Codec V1.2    vidc.cfhd    0x00200000    quartz.dll --> CFHD.dll
VFW    CVID    Cinepak Codec by Radius    vidc.cvid    0x00200000    quartz.dll --> iccvid.dll
VFW    I420    Intel 4:2:0 Video V2.50    vidc.i420    0x00200000    quartz.dll --> msh263.drv
VFW    IV32    Intel Indeo(R) Video R3.2    vidc.iv32    0x00200000    quartz.dll --> ir32_32.dll
VFW    IV41    Intel Indeo® Video 4.5    vidc.iv41    0x00200000    quartz.dll --> ir41_32.ax
VFW    IV50    Indeo® video 5.10    vidc.iv50    0x00200000    quartz.dll --> ir50_32.dll
VFW    IYUV    Intel IYUV codec    vidc.iyuv    0x00200000    quartz.dll --> iyuv_32.dll
VFW    M261    Microsoft H.261 Video Codec    vidc.m261    0x00200000    quartz.dll --> msh261.drv
VFW    M263    Microsoft H.263 Video Codec    vidc.m263    0x00200000    quartz.dll --> msh263.drv
VFW    MRLE    Microsoft RLE    vidc.mrle    0x00200000    quartz.dll --> msrle32.dll
VFW    MSVC    Microsoft Video 1    vidc.msvc    0x00200000    quartz.dll --> msvidc32.dll
VFW    XVID    XviD MPEG-4 Codec    vidc.xvid    0x00200000    quartz.dll --> xvidvfw.dll

Premier Pro CS4 Ver 4.2.1

English Language

All Adobe updates as of 14:35CST on 10-15-10

Project settings: I cant access them. PP hangs when I open the project, or any project...
Windows XP SP3

English Language

Display at 1920x1200 32bit

Intel i7 920 @ 2.67GHz

3GB of Ram

Ausus EAH3450 512MB video card Driver VER 8.511.0.0

One Display in use

SoundMAX audio (on motherboard) Driver VER 5.10.1.6520

C:\ 500GB OS/ APPS

F:\ 500GB Media and Projects

G:\ 500GB Scratch

We usualy capture from a Panasonic AJ-SD930 deck via Firewire directly to PremierPro

We don't get an error message with in Premier, it just hangs and asks to send a crash report to Microsoft. I found the following in Event Viewer:

Faulting application importerprocessserver.exe, version 0.0.0.0, faulting module imagerenderer.dll, version 4.2.1.0, fault address 0x000f9088.

We were trying to open a project that was completed last week. They wanted some small title edits, upon opening Premier and then the opening the project, it loads into the Project window, populates the timeline and seems fine. If you try to do ANYTHING (any menu bar item such as file, edit, project) play a clip, click on anything, Premier Hangs and sets a Hang message in Event Viewer. If we open Premier and create a new project it seems to work ok until you try to import any video that we have used countless times in the past.

As for existing troubleshooting, We've tried replacing the .dll as mentioned in this thred, restarted the system several times, checked for Adobe updates, moved the project to a different system (worked fine and we were able to comlete the job). We were able to re-install Premier from disk and it worked fine for about a week and then the same issue croped up.

NO new software has been installed, or un-installed for that matter... I'm open to any suggestions but please keep in mind that I'm no Premier guru and thus why I am asking you

Thanks,

Fred

Report · Oct 16, 2010

Fred,

From that long list of codecs installed, it appears that some serious cleaning may be required. All that stuff from Nero, Hauppage, Xvid, and the whole rest could easily be the cause of these problems. By far the easiest way is a complete reformat and clean install of Windows and programs.

Report · Oct 16, 2010

I have the CS4 Master Collection, Premiere was working fine for two years, then I got the above message when starting Premiere. The crash does not even appear in event viewer, so I have no idea if there is any other fault causing the problem.

Vista Ultimate 64 bit (up to date)

CS4 Master Collection (up to date)

8 Gb of RAM

Asus P5K motherboard

Q8600 CPU

5 hard drives... etc,

It is a really clean working machine without any nonsense. What is really distressing is that this appeared out of nowhere two days ago, there were no recent updates that could even give a glimmer of hope what caused the problem.

Report · Oct 19, 2010

Mr. Milaard,

I thought it looked fishy to say the least. I would love to format / reload but the system is attached to the network and the corp IT guys would have kittens. Is there a list of codecs that I could reference to help me determine which ones to keep? Do you have a recommended method of just removing / disabling the offending codecs?

Thanks for taking time to help with this, I'm in way above my head when it comes to software...doesn't help that I'm short either

-Fred

Report · Oct 20, 2010

Fred,

The corporate IT guys will probably have a standard streamlined installation DVD (worth asking them) to make sure you can't foul up the installation or the network. Then it is a simple matter of running that DVD and as the last step to install the MC, assuming not every user has access to the MC. Remember to de-activate the MC before starting this.

My guess is that the corporate IT guys would love it if you do a fresh install using their streamlined DVD.

Report · Oct 20, 2010

Un-install, re-install solved it, but still doesn't answer why it started.

Report · Oct 20, 2010

Mr. Millaard,

They do have an image but not for this system. It was purchased as a turnkey setup and they don't support it but it does reside on the network, thus complicating the format / reload option greatly. It's a custom built system purchased from a vendor, while they sent all the discs for reinstall it will be difficult at best to get IT to let me reinstall.

I will start trying to figure out how to weed out some of the codecs you mentioned previously. I had reinstalled PP prior to seeking help but turned off all updates to Adobe..so far it's been stable.

I will also work with IT on the format / reload and I believe we can get it approved. However will reloading the applications not also re-install the codecs? We use Nero for burning / copying obviously and Hauppauge is a live tv card for an in house advertising program for things like football games. I know it's apples and oranges but CS2 worked fine with the same Hauppauge install and I think the same Nero as well...

Sorry to be such a dunce when it comes to all this, I appreciate your patience!

Thanks,

Fred

Report · Oct 21, 2010

Fred,

This is purely guessing from my side, but what has probably happened after your initial install of the MC is that you installed other software (Hauppage, Xvid or the like) that changed priorities or links to different codecs, that the ImporterProcess needs in a different order, thus causing the error message. By uninstalling and reinstalling you have corrected the priorities and order and links to the various codecs just as Adobe likes it. Nero usually is not that intrusive to cause this, but then it is wise to only install the Nero modules you really need, not the whole bloated package.

Good to hear that reinstalling solved your problem. Happy editing.

Report · Oct 21, 2010

Sorry, double post.

Report · Jan 29, 2009

Hi Harm Millaard,

Thanks, I'll do that when I have time.

In the meanwhile, I found a fix for my main problem (no audio on one of my video clips).

My opening that had a '.wav' music clip and video played fine, but my camcorder video that is a 'mpg' file had no sound.

So I used a program to convert my 'mpg' video file into an '.avi' file and then the audio worked.

But I thought that Premiere Pro CS4 could play, edit and export 'mpg' files? I thought I read that somewhere. Am I wrong?

If so, is there a plugin that will enable Premiere Pro CS4 to play, edit and export 'mpg' files?

The problem is that the 'mpg' file is 261 MB and after converting it, the 'avi' file is 12.9 GB. Files of that size would eat up my external hard drive fast.

Is there a plugin that will enable Premiere Pro CS4 to play, edit and export 'mpg' files?

Thanks for the help,

Sherif Osman

Report · Jan 29, 2009

Sorry, I don't have the time now, so answer first.

Report · Jan 29, 2009

>But I thought that Premiere Pro CS4 could play, edit and export 'mpg' files? I thought I read that somewhere. Am I wrong?

Somewhat. Exporting MPEG is not an issue, but Premiere Pro is designed around certain professional/prosumer camera formats as far as editing goes. Some of them do use MPEG compression and will work - HDV for instance. But consumer cameras that use MPEG and record to hard drive, SD card or DVD do often cause troubles for Premiere.

General wisdom is to pair consumer cameras with consumer software, and if you want to use Premiere Pro, you may be better off with a better camera.

Report · Jan 29, 2009

Hi Harm Millaard,

Okay, but where did your post with the link to the steps you wanted me to take go?

Sherif Osman

Report · Jan 29, 2009

# 1.

Report · Jan 30, 2009

If you have a mpg and CS4 doesnt see the audio, you can try running it through TsRemux (avoids re encoding video too) Works for me. I can record SD or HD TV from my sat box onto a memory stick, run the ts through remux, rename it mpg and edit in CS4 - which is sweet. (just a shame a few stills will then crash it)

Report · Jan 30, 2009

Hi MickKeay,

Thanks for your message.

Please tell me, what is TsRemux?

Where do I access it?

Sherif

Report · Jan 30, 2009

About 2 seconds to look up.

Report · May 02, 2009

PROBLEM SOLVED....If anyone else is having this problem, here is what you can do.

Read the error message that comes up when "ImporterProcessServer" stops and make sure it is says this:

Fault Module Name: IPPMPEGDecoder.dll
Fault Module Version: 4.0.0.0

If it is this file, here is how to solve the problem.

Do a system search in the Adobe folder of your Program Files and find every copy of that .DLL file. Ignore the one in the Premiere Pro CS4 folder because that one is obviously bad.

Find one in a different folder that is the same "Module Version" as the bad one in Premiere Pro (I did this by holding my mouse over the icon until it displayed the info). I found one in the Encore CS4 folder. Then simply copy and paste this one into your Premiere Pro folder and overwrite the bad one.

And it's fixed. I couldn't believe it worked!

This might not work for everybody, but it worked for me. And I didn't have to uninstall my Suite or my OS or anything!

Report · May 25, 2009

@apostlePD tip DID solved my problem too.

With me was imagerenderer.dll.

I'll use it to solve other kind of bugs too.

Thanks.

Report · May 26, 2009

BE CAREFUL!!! I tried this with another .DLL file that was corrupted, and it caused the program to crash. Thankfully I copied the original bad file so I could replace it in case the copy didn't work. Sometimes there is more to a DLL file that isn't revealed in the details. Even if it looks like the same file, it might not be, so always keep a copy of the original before you replace it with something so you can undo it if it doesn't work.

Report · Jul 02, 2009

FIX FIX FIX FIX FIX FIX

Felt like I need to post this because I just found away to get past both things. (FOR VISTA USERS, i'm on 32 Bit)

For getting pass "ImporterProcessServer.exe" Follow these steps. Start> Control Panel> System and Maintenance> System> Change Settinges (to the bottom right)> Advanced> Under "Preformance" hit "Settings..."> Data Execution Prevention> "Turn on DEP for all programs and services except those I select:"> Hit "Add..."

Now once in there get to the Adobe Folder. OS(C:)> Program Files> Adobe> Adobe Premier Pro CS4> and you are going to "Add..." all the .exe in that folder for good mesaure.

For get pass the .dll's and the sort, Follow these steps. Find the .dll location that cause the crash in the "Crash Data" report. Once you find it you are going to rename it to something other than that and there you go.

Sorry If i'm not that good at explaining, not really a tech. guy, but just had to post for everyong out there.

P.S. Shoutout to "Xenobase" at "www.xylio.com" Forums for the .dll change. And "Guy7545" and "www.avforums.com" Forums for the DEP Fix.

Good Luck

Report · Jul 02, 2009

Thank you for taking the time to report. Nice touch giving the attributes to those, who helped you too.

I'll be linking to this thread for someone in the Adobe PE forum, with what I believe to be the same issue.

Appreciated,

Hunt

Report · Jul 02, 2009

We have recently been getting this error on all of our editing systems. They all have different hardware + two have 64 bit Vista and one has XP. It was just starting to annoy us... so I looked on the forum and found this thread. When Premiere crashes next time, We'll take note of the evil DLL and do the fix.

Thanks All

Adobe Community

ImporterProcessServer.exe has stopped working