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With so many possible issues, you may want to start with Adobe Tech Support.
This is really anoying me now.
It's simply keeps crashing when zooming in and out the timeline and when browsing through the media.
All photos are in jpg and video is AVI imported from Sony HC3 using DV Tape and Premere Element 4.0
Problem Event Name: APPCRASH
Application Name: Adobe Premiere Elements.exe
Application Version: 126.96.36.199
Application Timestamp: 46df9114
Fault Module Name: ImporterAVI.prm
Fault Module Version: 188.8.131.52
Fault Module Timestamp: 46df940a
Exception Code: c0000005
Exception Offset: 000058b7
OS Version: 6.0.6001.2.1.0.256.1
Locale ID: 2057
Additional Information 1: fd00
Additional Information 2: ea6f5fe8924aaa756324d57f87834160
Additional Information 3: fd00
Additional Information 4: ea6f5fe8924aaa756324d57f87834160
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Vista 64... PE can have problems running in Vista 64. Are you running in 32bit compatibility mode???
Vista 64... PE can have problems running in Vista 64. Are you running in 32bit compatibility mode??
Yes, i'm running 64-bit. I've got 4GB RAM hence 64 bit.
With memory being sold as 4-8gb these days, surely it would be made compatible.
Are there any settings i need to make it work as 32-bit compatability mode?
Sir, I am having the same problems with PE 4 stop working while trying to encode data. My system is Vista 64 bit with SP1. If you find a solution, please post it.
As stated above, James, Premiere Elements 4 should work on 64-bit Vista is you run it in 32-bit compatibility mode.
I have a similar problem with PE4.0, but mine shows up when I try to burn a DVD. I'm running Windows Vista with latest service pack. The progam used to run just fine, but somewhere along the way, it stopped being able to burn DVDs. All other applications that talk to the DVD writer work just fine.
Another clue, which might be significant, is that when I try to repair the installation using the original installation disk, it tells me to insert the PE4.0 program disk, but it is never able to find it, so the repair aborts.
I updated Quicktime with no change in behavior. All other features of the program work just fine, and other movie editors are able to burn DVDs on the same machine.
Any ideas for the next thing to try?
If you are also using a 64-bit operating system, see my post above.
If not, you should be starting your own thread so we can work with you, Charlie.
Ooops! Sorry. I'll start another thread. Thanks for replying so quickly.
I have recently began experiencing the same frustration with this program. Whenever I try to add a new video clip to my sceneline, I get "Adobe Premiere Elements 4.0 has stopped working" and the whole program shuts down. It is so annoying. I am operating on Vista. Any suggestions?!!??
Have you contacted Adobe Tech Support, per the first post in this thread?