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When you plug your camcorder into your computer with no programs running, which programs (besides Premiere Elements) does Windows offer to launch for you? If one of them has a name like Nero, that could explain the problem.
I'm not actually offered any programs, it just starts PE.
Does it start prmiere elements or you get a box where you get to select the desired program for accessing the camera?
It starts PE....
Is Vista service pack one installed?
Did you follow these steps?
Start PE 4. Plug in Camcorder with firewire to PC. Turn Camcorder swtich to VCR . Go to get media - DV.
If the Camcorder is still not seen, push play on the Camcorder while switched to VCR mode.
followed the steps still no joy...although it does turn PE on if I switch on the camera....Al
I think you've got us stumped, AW.
Looks like you'll need to contact Adobe Tech Support.
ok, thanks for your help guys..If I find a solution I'll post back here..
Hi Al & others
I also moved to a new notebook & VISTA around May.
I haven't done any editing for months now.
We bought Pr.El4 so that it would work with Vista.
I by chance also have a SONY PC110E. When I plug it in & press play on the camera it doesn't even start-up Pr.El. Then if I start up Pr.El separately it doesn't see that there is a camera attached.
So my problem seems a bit different to yours but your issue doesn't bode well for helping me.
Do I need to do something to tell Pr.El that the camera is there. I did the set-up for my camera & Pr.El2 on my old computer so long ago that I can't remember if anything is required
If you get any advice from Adobe please let me know
Ashley in Johannesburg
Sorry I've not replied before, I've not looked at this forum for a while...as you can see I've not received a solution from here..similar for adobe and sony...not too bads for me as I still have my old XP machine which does recognise the camera...I'll keep trying and post back here if I find anything to help..
Thought I'd get back to you on this.....I decided to give my Sony camera one last chance with Adobe premiere elements 4 / Vista..
removed the firewire cable and put it in next firewire slot (my machine has two) which I had also done before...!
plugged in the camera and started Premiere....everything works..! I have no idea why......
The only thing I've done is put microsoft updates on the machine...
I'm baffled...but it works....
Any solution is a great solution, Al! happy moviemaking!
Sorry I should have got back to the board. After Steve said a vid cam should last many years I decided to send my Sony in for a service. They said there was a problem with the firewire slot & they replaced it in Dec. It works like a charm now. So similarly to Al it must have been related to the interface slot.
Ashley in Johannesburg